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January 2024 by nancy crowder
Outstanding In every way. From setting up the storage unit, to the on-site access and the website, all information was thorough, professional & friendly. Aaron set it up, Justin on site, and with the comminication being spot-on during all transactions made it actually a pleasure. Couldn't be more pleased!
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January 2024 by Amii Ramirez
LOVE THE WAY JUSTIN DID HIS FOLLOW UP WITH ME ON MY RESERVATION TO OBTAIN A 10 x 20 UNIT. HE WASN’T A PUSHY LEADING AGENT WHICH MADE ME MORE COMFORTABLE & HE DIDN’T TRY TO FORCE UP-SALES ON ME. I THINK HIGHLY OF A BUSINESS WHEN THEY UNDERSTAND YOU’RE ALREADY GOING THROUGH UNFORTUNATE TIMES & DON’T NEED BOTHERED WITH ANY OTHER BURDENS OR EXPENSES!! HOPING WE DON’T NEED TO STAY AT EXTRA SPACE STORAGE TOO LONG…. BUT IF WE DO; WE AT LEAST FEEL IT WILL BE A WONDERFUL RELATIONSHIP.THANK YOU JUSTIN
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December 2023 by Jessica Nelson
Justin is always so helpful when we have questions and helped make our transition to a larger unit a breeze. The storage spaces common areas are always clean and dust free.
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November 2023 by Rachelle Candelaria
Justin and his team have been a blessing for me and have been the best people to rent a storage space from I would recommend them hands down to be the place to store your belongings. They work with you if your late they are not rude at all about it. Infant they are very sympathetic and do what they can to help you. THANKS SO MUCH TO JUSTIN AND HIS TEAM
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November 2023 by Ty Follis
Great experience start to finish. It was easy to set up my unit online, staff was always friendly and helpful. Move out process was simple and easy. Will absolutely be using this place again if I need extra space in the future. Highly recommend.
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November 2023 by Grace Salas
Thought the online process was the easiest way to rent. Justin at the facility was a great help. I will definitely be renting here from now on. Was glad there was carts to help unload our stuff.
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November 2023 by Christiaan H
Justin and Ericka were incredibly helpful and professional. Rates were the most competitive in town as well! Highly recommend
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October 2023 by Nissi Harmer
My 5 star review is a result of the manager, Justin. We would have switched to another storage company if it wasn’t for Justin’s outstanding customer service. Our first interaction was me going in to the office really frustrated, only to receive excellent service from Justin (even though it was late and the end of his shift) He made me feel heard and valued as a customer. Every interaction since has been delightful and Justin does his best to ensure we have the best experience. He even waves to me through the window when I drive by, love it! It seems these days it’s impossible to come across someone in customer service that actually enjoys what they do, has knowledge about their job, and treats you like a VIP- Justin breaks that mold! We appreciate his service and will stay customers as long as he runs this location. Also, we are happy with the convenience of the location and have no security concerns.
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September 2023 by Shane Evans
Facility is always clean! Store manager Justin is always extremely helpful! Overall would recommend extra space storage for all your storage needs!
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September 2023 by Justa Human
This Extra Space storage location is lucky to have Stew and Justin as top of the line professionals working here. They both have wonderful customer service skills, are very helpful and informative. This storage location is immaculate, and the air conditioning works phenomenal. Thanks for the 5 star experience guys!
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September 2023 by Sheryl Bailey
Justin was very helpful getting me set up. He knows the facility and the available products. I’m very happy with my decision to lease at Extra Space Storage.
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August 2023 by Donna Chandler
Justin was wonderful with answering questions and showing us the space that I rented. He even let me use the restroom in the office. I would like to suggest that you put in a small refrig and stock it with water to sell. It was so hot the day we went to unload and would have paid to get water. Thank you so much for the exceptional service. If I need to store anything in the future, I will be back!!!!
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August 2023 by WiseOwl18
Super clean facility and helpful staff! They were able to transfer us to a larger unit in the same day with no fuss when we realized we had underestimated what we would need.
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August 2023 by D A.
Nice clean welcoming facility. J.R is kind, knowledgable and explained things thoroughly. He asked questions and offered the best value for what I was needing, without it feeling pushy. Straight to the point, painless experience.
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July 2023 by Ray Richardson
Personnel was very cordial and professional. They called to welcome us to their facility and let us know how when to get our access information. When we went to the facility, Stewart showed us how to access the property and showed us to our unit. Property is very well maintained.
