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March 2023 by Socorro aidee Renova bugarini
I had a very bad experience at the store in Clovis so I went to Portales New Mexico where Julian gave me some of the best customer service I have ever received. I struggle with technology and he sat there patiently and helped me and walked me through everything I was having problems with. He even took the time to sit there and write it all down for me! Thank you so much to him! He deserves his job!
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February 2023 by Benny Candelas
Worst 5g internet ever. Always buffers while in 5g with full bars. Worst customer service ever they don't help you with anything. When I plug in my phone even with a rapid charger it always tells me something different from 2hrs to even saying 7days. Don't come to cricket they are a horrible company. Nobody knows what they are doing.
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November 2021 by Kitty Chavez
Because we're service could use some work when I first got there they were very standoffish the last time we finish talking they seem to be more laid-back
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March 2021 by Rose Castillo
Awesome Sauce!!!
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December 2020 by travis irwin
Its cheap and great service!
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September 2020 by MonaLisa Rodriguez
The girl that was there I did not get her name was very helpful and took the time to answer my questions. Thank You.
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July 2020 by roger wakefield
I bought 2 phone chargers and only 1 worked, the other had to be plugged into the phone 6 or 7 times before it would start charging. I took it back with the receipt to replace it, the manager there said it was working even if you had to try 6 or 7 times like she did and didn't want to replace it. She kept looking at me like I was inept or trying to scam her. Finally she called the owners and after about 20 minutes she finally replaced the cord. It shouldn't have been this difficult to replace a defective item with a receipt. The manager displayed poor people skills and service. Will always drive to Clovis now for any service or supply needs.
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July 2020 by Red raider
Awesome staff
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May 2019 by melody carter
Lost my phone had insurance they couldn't help me
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April 2019 by Jeffrey Gibson
How is this place still a thing
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December 2018 by Cheryl Knox
Everything was great in store at first. I had paid my phone bill in store and added a second line to my bill. Was told I was getting the 2 lines for $80 promo but instead was charged for regular price. Two days later, my phones' services were suspended and when I called customer support, they told me they couldn't see the charges on their end and the only way to track the transaction was by the invoice number on the receipt. I got the invoice number (which customer support claimed was an incorrect number and were unable to help. After 4 hours and several different calls, I just ended up paying the "amount I owed", because I was just sick of wasting my time with a company that isn't willing to/"can't" help.
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December 2018 by Graham Cull
Arianna R really screwed up our account when we tried adding a second line, and ended up costing us an extra $35 just because the Cricket internal system isn't organized enough to be able to correct her mistakes.
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September 2018 by Dewey Langston
Great customer service!
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August 2018 by Guadalupe Ramirez
The employee was trying to get rid of me I guess she was eating lunch and I interrupted second time I go same girl in rush to get me out of there
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July 2018 by Candace Carey
Sofia was amazing!
