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March 2024 by Isabella Maya.
We stayed here for 2 weeks while we were packing to move out of portales. Owners were very attentive and always had a smile on their face, yeah the rooms could use an update but for the price it's alright!!
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March 2024 by Anastasia D.
I should have known better since there's a sign over the reception desk that says "all sales final- no refunds." Oh my goodness- I agree with another reviewer, the rooms need to be burnt! The location was great (we were attending a workshop at the university and it couldn't have been more convenient). The service was good as we thought the heater wasn't working and the manager came right away to work on it. Additionally, they take pets (that's why we ended up there- most of the hotels in town don't take pets, even with a deposit). BUT- we're no snobs, but the rooms were truly the filthiest we'd ever been in. It was supposedly non-smoking but (1) the smoke smell was so bad it gave me a headache and (2) the polyester quilt was absolutely riddled with hard, crusty cigarette burns. We checked for bedbugs (always since a friend came home from Carlsbad with an infestation that took them 7 months to get rid of). There weren't any, but the stains on the mattress were so disgusting that (luckily we had brought sleeping bags just in case we decided to rough it and camp) I made my kids sleep on top of the beds in the bags. There were even leftover food crumbs on the bed from the previous tenant! I wouldn't let anyone walk on the carpet without shoes on as it was just dark and filthy with grease. There were disgusting mysterious smears of who knows what (mucous? blood? feces?) on the walls, the doors, the curtains. There was significant water damage to the walls and floor in one corner of the room. The heater banged so loud every half hour, it sounded like a car backfiring in the room. Just out of curiosity, before we left in the morning, the kids opened the refrigerator- mistake. There wasn't any food in it, but it was still covered with old hardened spills and bits of food everywhere and it reeked. The tub was so gross, we didn't even use it to wash the grime of the room off ourselves. We shudder every time we think of the place now!
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March 2024 by JuWan Luciano Gallo
It's alright
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November 2023 by Amanda Franklin
Zero stars. BED BUGS, black mold, no cold water, not safe area, broken heaters, four TV channels, stray animals, constant trains, constant traffic, airplanes, near a college, loud. I can keep going but I won't, I'm done. Burn it down. The one star goes to Paul the maintenance man who looked out for us.Safety: No.
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August 2023 by Ricky Bouldin
Rooms are nasty and disgusting no hot water no TVRooms: NastyNearby activities: NoneFood & drinks: None
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July 2023 by naieli gonzales
Absolutely disgusting!! Filthy, smells and has cockroaches. Does not need 1 star, more like 0 stars!!
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June 2023 by Karla Lee
Had a room reserved for a employee. Absolutely disgusting!! Filthy, smells and has cockroaches. Does not need 1 star, more like 0 stars!!
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January 2023 by cathe crisel
The room is huge. Beds were comfy,but no hot water for shower/bath. Traveling you need a hot shower. Happy to get rest but think a discount was needed for inconvenience.
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December 2022 by Troy Hinton
Old motel giving good service.
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December 2021 by Amelia Russell
I work here as a housekeeper and I enjoy what I do and since I am a people person and sociable I enjoy having the opportunity my job gives me to interact with people and make new friends along the way.
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December 2021 by Angel Chavez
They have me a busted up room that smelled musty n milduey n i kept getting bitten by sum kinda small bug possibly bed bugs.
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December 2020 by Dina frances Gallegos (Lady blue butterfly 25)
Great hard working people. Great stay to.
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December 2020 by L KY
I ended up staying for several months due to work.The room was very clean!No bugs. No bed bugs. No anything but clean.Cleaning crew were professional and did not mess with any of my things.Management was mindful in keeping those that worked early hours on one side and others on another.The location was close to pretty much anything and anywhere.At first the train would wake me but after a few nights...I slept through it. BTW...you can hear the train from pretty much anywhere in town.I always felt secure here.This was the first time I have stayed at am extended stay motel and was pleasantly surprised.
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December 2020 by Heidi Foshee
I like the classic American economy in because it's not too expensive and it's very clean. I also had an excellent discussion with Margaret the manager about the situation I was in which matched two situations in her family and we really bonded over that... We even prayed together and remain friends. Margaret is a tremendous asset to that motel!
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December 2020 by A.Z. Holmes
Clean and friendly, good rates. Flat screen, full size fridge, microwave. Other than that, Vary out dated
