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February 2024 by Jacklyn Garcia
Most friendly people around
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January 2024 by T Smolar
Very caring and helpful staff.
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January 2024 by Jessica Kingery
I had waited 2 hours to be seen, and literally all that got done was they looked at my pet for 1 minute and gave me antibiotics, and sent me on my way. My dad had waited an hour and a half for his pet and never got seen. This used to be THE place to have your pets seen, now very disappointing. I understand there's a sign saying "may experience long wait time," but everytime is ridiculous. Let alone no one should have to wait 2 hours to be seen.
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January 2024 by Willowbree Luker
Thank you so much for always taking care of all my babies.
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December 2023 by Melissa Sharp
Always takes good care of my fur baby.
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December 2023 by Cindy Terry
Excellent customer service! They treat Wilie like family! Highly recommend Caprock Veterinary Clinic!
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November 2023 by Em
You'll wait 2 hours for an appointment and with no instructions on what to do next for your pets when you leave. Wait 2 hours, 12 minutes of interaction with staff, full price paid. Go to Muleshoe for a vet. They have openings and you won't need to wait hours
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November 2023 by Angie Hendrix
They don't answer the phones there. I have been calling off and on for 10 days, showed the receptionist my phone logs and she said why couldn't you just come up here! Rude people, don't recommend at all
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November 2023 by Sara Skinner
Aggressive receptionist, illegal refusal to release medical records, multiple owner went to different vets due to complaints and complications with surgery receptionist refuses to let anyone who calls speak to management or a Dr heard of 5 separate complaints from other vets that I called to fix their botched surgery for the safety of your pets NEVER bring them to Caprock what they are doing is illegal, they are unkind, and have no sympathy or empathy I have filed a complaint against them as has many dissatisfied owners.
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October 2023 by Cheyenne Castro
Great customer service. Wasn't happy about the information I was seeking from what their vet told me. I left more confused because the questions asked I didn't get them answered.
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October 2023 by Shawn McNulty
Sweet people who love to take off your pets!!
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August 2023 by Madalyn Magnuson
This is a great place! The people are very kind and most helpful. I felt like my baby was(is) in good and trusted hands! We needed several issues addressed and not only were they taken care of but they were done with precision and speed. Fair and reasonable pricing as well! I cannot recommend Caprock enough! Thank you guys for making us all very happy!
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August 2023 by S. Moore
I never would have thought I'd be giving this review! In all honesty, I cringed at the thought of going to Caprock vet more than my pets! I hated dealing with the receptionist she was rude, incompassionate,and just mean. HOWEVER, they have a new lady there. I wish I could remember her name she's so pleasant and compassionate very lively! I've always loved the techs and the vet but had to go through reception before I could get near any of them, and again, after to pay the bill, it was gut-wrenching! Now, it's ALL been positive. Thank you for helping care of my pets! The Caprock crew is now A plus plus from receptionist to vet! And it's very appreciated!
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July 2023 by Gjenevieve Desaulniers
I have never met the veterinarian. At first it was because of covid. However, I have had a few appointments after that that should have allowed me to meet and speak with the vet. Only people I have ever met and spoken to are the techs and the receptionist.
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March 2023 by Heather Lee
This vet saw my negative FB post before she even examined my pet!!!! As a result, I have been told my pets and I are no longer welcome.It’s really sad that the veterinarian has more time to check her notifications on social media than actually help the 8+ pets needing her help waiting in the lobby. I am so disappointed and definitely *not* upset that I have to drive 40 more minutes to get to a *GOOD* vet. There was NO diagnosis on the exit papers when I paid the bill, no instructions about what they told me was wrong with my dog… I am just so disappointed in this veterinarian. I’m not even sure she “diagnosed” my dog! - the actual visit took less than 10 minutes!!!Also: for my doggo’s annual check-up last year, the vet didn’t lay a single hand on her. I paid for a check up, but there was no checking. This veterinarian didn’t check her teeth. She didn’t check her tummy. She didn’t touch my dog even one time. I wish Jon Taffer did vet clinics!!!!! Gonna get a 2nd opinion.
