AutoZone on S Avenue D in Portales, NM is a trusted auto parts store known for its helpful and friendly staff. Customers often find what they need easily, and if not, the store can usually get it within a day or two. The store is clean, well-organized, and conveniently located. Staff members are praised for their attention to detail, patience, and willingness to assist with tasks like installing batteries or other car parts. Many customers highlight the exceptional customer service, with staff showing kindness, care, and genuine interest in helping customers fix their cars. Notable employees are recognized for their helpfulness and professionalism, making customers feel valued and cared for. The store offers a positive shopping experience, with some customers noting that the staff even go above and beyond to ensure their needs are met. Overall, AutoZone in Portales is highly recommended for its high-quality service, helpful team, and reliable auto parts, making it a favorite choice for local car owners.
I needed a new battery for a BMW, yes these are a pain, however, Trake went above & beyond to give me a hand. He came thru to register the new battery, helped make sure it was the correct size for the X1, and served a smile along with knowledge. I couldn't have been happier with the service. Thank you so much
March 2024
Mike had such amazing customer service! He was so personable and had great attention to detail! Would recommend him over and over again!
January 2024
They allmost always have what I'm needing or if they don't have it they can get it in the next day or two. The staff is friendly the storage clean and it's in a good location. Way to go AutoZone
