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December 2023 by Brian Cagle
The sooner the USPS goes defunct the better. Horrible rude service, confusing delivery options, not a week goes by I don't get someone else's mail and makes me wonder who gets mine. Avoid at all costs. UPS and FedEx won't cause the the anxiety and heartache the US Postal Service will.
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December 2023 by Carol Green
My experience with the Pecos post office has been excellent. They are always friendly and helpful. I don’t understand the negative reviews. Perhaps the attitude patrons have gets reflected back to them.
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November 2021 by Ted Valdoz
you are right tne people at the pecos 's post office are very rude !!!!!
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April 2021 by Cynthia Carrillo
I agree with all the other reviews. The new postmaster is HORRIBLE! Isabel however is very nice and helpful. Charles is rude and not compassionate at all. I told him that and he said “what does being nice have to do with anything”? UHG! I Really wish they’d replace him with a decent human being who actually likes people.
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March 2021 by Nina Tselikovskaya
Hello to everyone. I am sorry. I am searching for postmen. His name is John McMillen. I cannot find any connection with him. If it is possible please give me any hint or contacts! Thank you!
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March 2021 by Paula Flores
The current postmaster is abhorrent. He's rude and unsympathetic considering the rural location and the uncertainty regarding how companies choose to ship packages. He's the worst postmaster assigned to the location in my lifetime.
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February 2021 by Jeanine Montoya
I have never had issues wit this post office until recently. I spoke with Isabel who was very nice but cannot say the same for the post master. I have had many issues now with delivery of packages which I never had before. He is returning everything without taking those of us into consideration who work out of Pecos from 8-5. Not even giving us the chance to go get the package without him returning it or disposing of it. He is rude, not helpful. I have made a complaint to the United States Postal Service about this individual. We need a post master that local residents can rely on to receive their mail, packages, etc. Customer satisfaction comes first.
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January 2021 by PropheZ23
I don’t know the name of the guy but it’s not Matt it’s a different guy and he is extremely rude to both my wife and I and he shouldn’t be in a position of customer service. I am going to be filling a complaint with the DOJ for the discrimination that was done to me. I’m disabled and I needed help with something and I was told to leave for absolutely no reason. I hope he loses his job. I never had a single problem with Matt or anyone else that worked there until they hired this jerk. He has been really rude several times to us. And I bet we’re not the only ones either.
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January 2021 by C K
5-STAR service - Richard and Isobel helpful and friendlyTiny rural P.O..of Pecos, NM
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December 2020 by Cecilia Quintana
I came to drop off po box pymnt, I have a broken ankle, the door was too heavy to open , the post office manager whom took Matts place is so not nice,I told him I couldn't not open the door, he said throw it in the basket on the counter. Then I said I can't get to the basket on the counter.i could put it in my box.he said yea do thatI struggled my way in threw it on the counter and told him it is due today, it will be late if it goes through mail.
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November 2020 by Mallett Adventures
I don’t know the name of the guy but it’s not Matt it’s a different guy and he is extremely rude to both my wife and I and he shouldn’t be in a position of customer service. I am going to be filling a complaint with the DOJ for the discrimination that was done to me. I’m disabled and I needed help with something and I was told to leave for absolutely no reason. I hope he loses his job. I never had a single problem with Matt or anyone else that worked there until they hired this j**** He has been really rude several times to us. And I bet we’re not the only ones either.
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May 2020 by Randy Paul
In the early 2010's, I tried to mail a X-mas gift to a family member in Pecos. They said they couldn't deliver it since the on-line store I shopped at didn't use them as a carrier. I had no choice in how the shipper was chosen. They sent it back to the store .I hope things have changed there as far as just delivering packages from all sources (at least to the po boxes). I understand that they get paid through stamps but.....it was x-mas and no other carriers had contact with the residences at that time, except a few.
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May 2020 by C. KRUSE
5-STAR service - Richard and Isobel helpful and friendlyTiny rural P.O..of Pecos, NM
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May 2020 by Diana Alcantar
All I can say it very rude ppl.they need ppl who want to work with ppl.there not that busy
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December 2018 by Susan Palmer
Consistently rude, very indifferent about the people that they are delivering too. Need to get a different post master.
