December 2023 by youcanthandleit
We have been customers for 17 years. They are overcharging all residents for the most unreliable service in the state. They don't maintain their systems at all, they haveyin over 12 years. When we lose power, we often can't get through to even report outages, we have constant power surges that causes damage to our home appliances, they constantly raise the rates and tack on surcharges just to line their own pockets it never benefits us nor improves service. New Mexico residents in Torrance County and surrounding areas deserve better! This company should be investigated , audited and shut down for unfair and deceptive business practices.
