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February 2024 by Brandon Miller
Can’t say enough great things about Gems. Traveling from Ca to Tx and had an issue with my van coming out of alignment which caused my tires to wear flat. 4 hours from home in a small city I thought we’d be stranded or have to risk limping it home. Gems treated us with nothing but professionalism and hospitality. Within 45 minutes they managed to get my steering straight, fix a previous mechanics mess with my tie rods and get us back on route. Fair priced and very knowledgeable mechanics. I wouldn’t even look for another shop if you’re having trouble in Moriarty. Thank you Gems
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January 2024 by James Kinsey
Great business. Helped us out when on our way from Texas to Utah!
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January 2024 by Cheryl Gonce - Rhodes
Did a great job repairing my truck. Good prices too.
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December 2023 by Barb Utke
I totally recommend GEMS, especially for diesel vehicles. We were traveling thru Moriarty pulling our travel trailer with a Jeep diesel. The Jeep registered extremely high oil temp. I googled service center and we were blessed to be directed to GEMS. We had a bigger issue with Jeep than we thought so we were in Moriarty for 3 days. Justin took us in right away and had his crew on top of it. He kept us informed with each step. Justin let us "camp" in our trailer right on his lot. They even provided us with a loaner car. GEMS is a family business and Justin & Katelyn are the best. We will be forever grateful for them.Bless you Justin, Katelyn and your entire crew and Hailey too.
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December 2023 by Allen
GEMS is just that, a true gem. Justin and team are professional, courteous, honest and prices are very fair. I recently had a bit of work done on my 04 Cummins Ram Truck and it runs and breathes better now than ever. Justin is a Cummins Wizard! He will explain everything. The man probably has Diesel Supreme oil in his veins. :- ) Seriously though, for all your maintenance and repair needs for any vehicle, for sure Diesel performance, look no further. I won't. They are my go-to shop from now on.
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November 2023 by Jeff Averhoff
Recently, I had a multi-day camping trip that I had been planning for weeks. The day I was going to leave the house, I tied a few loose ends, got in the truck and tried to start it. NOTHING!!!! The lights came on....the a/c fan would blow, chimes would come on, but NOTHING from the starter!!! I called Gems and spoke to Justin. He suspected the starter had died and said if I could get it towed into his shop, he would get it in and replace the starter if that was the problem. I got the truck towed and into his shop with an hour left before closing. Sure enough the starter was bad. They got it replaced and got me to my camping spot...a few hours late, but still the same day and they charge a VERY RESONABLE price. NO EXTRA FEE for same day service, etc.Given the backlog of repair jobs and the shortage of qualified people, I can't say enough good things about Gems Automotive!!!AAA+++++!!!!! THANK YOU!!!!
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November 2023 by Greg Rudge
Great service bent over backwards to get me back on the road when we broke down. Very friendly and knowledgeable people. Recommend to everyone who has engine or tire problems. Family run businessServices: Tires
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October 2023 by Brad Hodges
GEMS Complete Auto Care is without doubt one of the best auto repair places I’ve ever gone to. They helped me in a dire situation in which I needed to get to California to see my family. Despite being busy they got me in at 9:00 am and out by noon the same day and resolved all the issues I needed taken care of to make my trip. They truly provided me “World Class Customer Service” and they have gained a customer for life. HIGHLY RECOMMEND!Services: Electrical repair
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September 2023 by Josh S
Awesome people working here. They are quick and very knowledgeable on all different types of vehicles. Got me in and out in an emergency situation. Thank you so much for the great service!Service: A/C installation & repair
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September 2023 by Michael Dietz
Good job, done quickly, pleasant staff, especially the baby with sparking blue eyes. Lady had to hold him/her while doing all the paper work.Services: General repairs & maintenance
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September 2023 by Jennifer Baldwin
I highly recommend Gems! I had a terrible trip until I went to Gems. Just about anything that could happen to my truck and trailer happened. When the first thing happened I checked reviews and saw that all the places from where I was through NM were terrible. I called a place near Gems, but they only worked on Semi's so they suggested Gems and said they were honest and reasonable. So I called Gems low and behold they had the exact part my Truck needed ?. Unfortunately on the way there, many other things happened causing my 2-hour drive to Gems became a 4-5 hour adventure. We made it right before they closed and they were still willing to work on my truck ?. They were very kind and understood that I had 3 horses, 4 goats, my daughter, and my dog with me so they got my truck in running shape within 30 minutes ?. Sadly (not Gems' fault) my truck decided it wasn't completely ready yet so we stayed the night in town and went to Gems in the morning. They fixed that problem and discovered another one that could have seriously injured us or killed us had we continued driving. They made sure we were safe and sound to continue our trip. I can't thank them enough for taking the time to look over everything so my daughter, myself, and my animals arrive safely at our destination.
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August 2023 by Larry Tannery
I took my truck to gems for a diagnostic and they failed miserably. I asked for guidance on how to proceed with repairs specific to the trucks running condition. They did not address how to correct the main issue of a vibration from the engine. Instead, they talked about peripheral issues that needed attention, but not what would fix the main problem. The mechanic quoted a code that was unrelated to the trucks main problem and was not specific on how to resolve the code he was concerned with. If you want to waste a lot of money while this shop guesses what is wrong, then this is the place. If you want a strong recommendation on how to effectively address your automotive repair needs, then go someplace else.After reading GEMS response, I replied the following. I had another mechanic redo the injector cups and the truck now runs perfectly. The transmission and rear end were not touched. In addition, the turbo wheel they wanted to replace looks fine.
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August 2023 by Mike Milligan
I have had several oil changes, transmission services, and shocks installed on my truck. I’ve purchased tires there as well. They are always accurate on their VERY fair pricing, and the work is always completed when promised! Great place to take your vehicles!!Services: Transmission
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August 2023 by Shar Mosley
Amazing customer service. They Care about there traveling customer. The owner and shop employee treat you with respect and dignity. They talk to you, not down at you!!!!My truck broke down on a Saturday morning. I was left stranded by 2 mobile mechanic in Clines Corner NM with a trailer full of horses. After being towed twice. One shop being an epic fail. Due to the treatment the head mechanic gave me and my mechanic up north. Plus the choice words that I was called. My truck was immediately towed to Gems. They diagnose my truck that day. [Fuel pump] I got it fixed in a couple of days and now I'm back on the road with my horses, 2 dogs, and my RooRooI Highly recommend Gems! There professionalism was outstanding. The repairs were done in timely fashion. The cost were fair for being out in no-mans land?Thanks Again!!!Services: Engine repair
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August 2023 by Ambrize Sanchez Lizarraga
I have been taking my truck to GEMS for about a year now. Justin and his team have always taken care of me and my truck keeping it on the road running strong. Integrity and professionalism has always been Gems #1 priority. Will most definitely continue to use their services!
