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June 2024 by David Guevara
My girlfriend and I have both went to this pharmacy in diffrent occasions and every time it's some rude employee starting off the conversation with attitude.
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May 2024 by Linda Hull
Found a place to park right away. In and out fast.
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April 2024 by Copper Key Racing
IF YOU TRULY NEED YOUR MEDICATION, BRING A POLICE ESCORT.
If I could give fewer stars, I would. My mom calls me historical because she can't get her anxiety medication. After some arguing back and forth in the background... I finally get the story from the ESM...buckle up, here we go... They texted my mom, letting her know that the prescription was filled and ready to pick up. My mom goes to pick it up, using the drive-through. They tell her they are looking for the medication, as they seem to have misplaced it. After waiting patiently for some time and only having one lane open, the two cars waiting behind her drive away.
The pharmacy tells her to leave and come back another time, till they find it. My mom then goes inside and waits further for the medication and goes up the chain of command. As you read in other reviews, they get pretty hostile when you go up the chain of command. They kept insulting her, telling her she was an ugly old hag (she's in her 70s). Eventually, she calls me histerical, and I speak to the ESM.
The ESM tells me, "They're searching for it, searching for it, you have to understand this is a level 5 pharmacy, we are extremely busy, they misplaced her prescription, it's back there but it's misplaced." [I have this ph call recorded, incase anyone would like to hear it] Then, she says that they resolve misplaced medications by calling the police. Not by finding the medication but by calling the police. I tell them that the police are only going to keep the peace, so the best way to get rid of the patient out the door is by giving her medication and sending her on her way... eventually, the police show up, and the medication magically appears. They check my moms vitals, and although elevated, they send her on her way with her medications... WHICH IS EXACTLY ALL SHE WANTED! Wow! Apparently, if you need your medication, you better bring a police escort to get it. Texts, drive through, walking in, going up the chain of command... nothing short of having the authorities with you will get you your medication. No wonder this pharmacy only has 2stars. Stay far far away!!!
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April 2024 by Robin Mott
I'd rather give them no stars my dr sent my meds in yesterday and last night at 7 pm they didn't even have non filled but yet they just told me my dr just sent 2 of them in I call bull shit they r lazy I'm switching from Walgreens that's for sure have my meds ready this Walgreens sucks
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March 2024 by Vinny
I strongly recommend using a different pharmacy. I'm not one to ever complain or leave reviews, but the customer service is surprisingly bad here. Staff was confused and defensive over simple questions and sounded like they were absolutely miserable to be working there. All this over some cold medicine.
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February 2024 by Jessica L.
Store employees are ALWAYS great, pharmacy not so much! Had to go back 3x due to errors on my meds, employee interactions are zombie like. Maybe they're just overworked, but acknowledging their errors would've been great. And what's with the tinted window at the drive thru? Can't even see who you're talking to and don't know if anyone is there until you hear a voice....
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February 2024 by Lucille Heustis
Although the store is clean and well maintained. The pharmacy is ridiculously slow, 30-45 minutes in line with few people in font of you just to pick up, weather it be in store or drive thru. Is a bit much. I'm sure they have tons of orders to fill but they need a different structure for them.
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February 2024 by Cathy Page
I see why this location has so many BAD REVIEWS. I made an appointment 2 days ago for a vaccine. I get to my appointment ONLY TO BE TOLD my vaccine is not available. NO ONE CONTACTED ME to inform me. This is completely UNACCEPTABLE. Apparently NO ONE CARES about customer service at this location. Hopefully they will be out of business very soon
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January 2024 by Vanessa Aragon
How can such a horrible place work with sick people? You are the worst and I am glad my life isn’t on the line for my meds or I’d probably be dead.
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January 2024 by Eleanor Sisneros
Worst staff ever!
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January 2024 by Louise Janney
Nice store have my scrips there. Gets very busy so try for off hrs to pick up scripts. They have a movie red box.
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January 2024 by Sam Woodward
Attention to detail? I had my girl go pick up a prescription that included a nebulizer. Clerk hands her the bag through the drive thru. She asks is he made sure the nebulizer was included, he said yes. She checked, small box was in there, she had no idea what or how big it was and assumed it was the small box that was actually the albuterol Rx. 30 minute drive back home...No nebulizer...30 minute drive back. Wonder how many scripts he's screwed up??
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November 2023 by Eddie Pancho
Waited a while to get locked up Tylenol. When the guy arrived, he said "ok, let me get the key".... waited a while again then had to turn around because you can only checkout at photos
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October 2023 by Jorge Acosta
Some of the people working at the pharmacy are very snooty especially the one named maria that is why we are changing pharmacy
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October 2023 by R Martinez
I got poor customer service as usual this evening. This is the norm!! I waited over half an hour in line. When I got to the counter, only 4 of 5 prescriptions were ready!!!! So I wait for the 5th prescription to be filled & you only had half my prescription. I was told to return tomorrow for the rest of my prescription!!! This happens every month!!! This year I needed thyroid meds and didn't get them for over 3 weeks!! Horrible place!
