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March 2024 by Juan Fernando
Once got the whole neighborhood mail in my mailbox now I’m receiving 3-5 month old mail
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March 2024 by Jordan Veater
I would give zero stars if possible. Don't expect your mail to be delivered more than once or twice a week. I've had multiple "attempted deliveries" where they put a slip in telling us to not let people park near our mailbox. News flash, I don't control people parking on a PUBLIC street. I've watched delivery drivers pass right by my house and neighbors and not stop but still get a notification about my mail not being delivered because there wasn't access to the mailbox. If your job is to deliver mail than deliver it.
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December 2023 by Des Hathoot
It’s always something that they can never take accountability for nor are they sorry for it. Typical for a government ran entity.
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December 2023 by Victor Baca
Recieved a package today, package was stuffed into my box, half of it was sticking out of box, door open. It could have easily been stolen! Package was large enough where it should have been delivered to the house.
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November 2023 by Kaylee Flowers
Got a package of perishables ordered and expected them to deliver in the clearly marked area of our yard, or y’know on top of the mailbox. Marked package as undeliverable for “insecure area.” Beyond that, I had someone waiting for the package and no attempt was made to pursue that either. The package will now have to endure longer in the cold weather and I won’t be able to pick it up until tomorrow. Tried calling the post office and I can’t get a real person to talk to either. I really need to obtain said package for safety of its contents but I have to way to sort out a solution. Thank you USPS :/
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October 2023 by Brian R
The black lady working the far left counter today wasnt helpful at all. I needed to pick up a package and in the middle of telling her the tracking number she rudely interrupted and said "Our tracking numbers dont begin with the number 4, they begin with the number 8". The tracking number literally starts with a 4 and says USPS. She didnt even bother checking the back to see if the package was there nor did she bother seeing whose name was on the package. USPS please inform and educate your staff so they can perform their duties and do their job.
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August 2023 by jay hungerford
Apparently we have to have control over who parks on a public street in order to have our mail delivered, even if the mailbox isn't blocked. Do your jobs and deliver mail.
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May 2023 by Nihat Villalba
One of my orders has been 2 weeks late and the tracker said it was there at the office.
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April 2023 by Yolanda Encinias
I’ve tried calling the post office for 3days and of course there is NO answer!!! A person pays more to get it delivered sooner and the post office doesn’t get it out! Now I have to wait 30 business days to get it resent!! I needed that package quickly and now I have to wait!!! VERY UNPROFESSIONAL OF LOS LUNAS POST OFFICE!!!!!
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February 2023 by Jim K
Nice staff when you visit the window, but they never answer the phone when you call. Very frustrating when you have a quick question.
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January 2023 by Rachel Dworkin
The employees in the post office are great. They are informative and helpful. I am not impressed with the post master. He does not answer his phone or his emails. Every time I have a piece of mail that doesn't show up (even though it shows as having been delivered), no real action is taken on my behalf, and my questions are not really answered. I either get no response or a "sorry, it's not our problem" email. Other than that, I adore my post office.
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December 2022 by Anthony Serrano
I have never had any problems with the staff, they have always been professional.
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December 2022 by DONNA DUNN
Got a key to open the box to get my package. Key or lock wont work. Three days of trying to call because I cant get off work to get to the post office before they close, NO ANSWER! At least it seems my package is close, many times any package delivered thru the post office never makes it to me.
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October 2022 by Kayla Gammon
They won't deliver my packages but they will deliver the rest of my mail and I won't even get a chance to pick it up till after 10:30 tomorrow it's ridiculous ?
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August 2022 by Bernadette Crise
Always have had polite great service. My mail always arrives at its destination in a very timely fashion across the US. Home delivery is great also. However a newer vehicle for home delivery would probably be appreciated by carrier. The old Jeep like vehicle does a lot of wheezing.
