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September 2024 by John Preston
Requested style: Got a bob
Hair type: Baby fine
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September 2024 by alrene clevenger
Sam was amazing as always.
Stylist: Sam in los lunas has been doing my hair for years. She always gets it right.
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September 2024 by Lisa Jourden
Stylist: Felisha gave me a great haircut! I am very happy.
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August 2024 by Nancy White
Stylist: Della Chacon was awesome made me a return customer
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August 2024 by Inez Aguilar-Davis
Felicia and the staff are very knowledgeable, courteous and they keep the store very clean and well stocked. She was recommended by a friend who has curly hair and she cut my curls and gave them a lift. I will make the hour drive for my hair cuts.
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August 2024 by Darlene Sanchez
FELICIA IS ALWAYS GREAT.
Requested style: Hair bob
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August 2024 by dorene freese
Requested style: Sam Chavez is the BEST. Gave me the style I was hoping for with a flair.
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August 2024 by Laurie Katz
Felisha and the other stylist was perfect.
Stylist: Felisha
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August 2024 by Tina Craig
I love my haircut. Samantha does a great job. Will always go to her
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March 2024 by Veronica Dimas
I totally agree with the last review where the ladies hair was butchered byFelisa Casanova because she did the exact same darn thing to my hair. She butchered the heck out of it and I had to even tell her about skipping my bangs in the side of my hair. I don't know if a bunch of people who work there strung out or exactly what's going on but that place isn't ran right. This is the third time that I went to go see the same person to cut my hair and when I got home Saturday I could just feel that my hair was offset and that's not even mentioning the attitude that Felisa. My hair was one of those haircuts that you're so mad that you cry instead of doing something about it. Didn't even get a hair washed or a decent hair dryer because according to her she was going to charge me more to blow dry my hair with a brush when all she does is use the same brush that she used on someone else.Instead of going back to the store and getting how I can get even I feel violated I just did the right thing and contacted corporate to get things fixed. I felt bad when I read the past review because I know how that lady feel. Felisa needs have her licence taken away from her since she shows no respect or remorse with the bad haircuts. I'd like to express more but I'm still to upset to even try. My grandson could have done better with kindergarten scissors. If I knew how I'd post pictures of the awful mess she made of my hair.And although Lisa responded to this"SmartStyle Hair Salon (Owner)a month agoThank you for reaching out to us to allow our district leader to address your concerns and schedule a time to fix your hair on Friday. We are terribly sorry for the inconvenience but are thankful you reached out to resolve the issues." My hair still hasn't been corrected. As I was trying to explain to Lisa that not only was it bad service but it's a dirty and chaotic environment in this store. Lisa proceeded to tell me that she never comes out to this store because she's too busy with the stores in Albuquerque and with her personal life. No wonder why this store is seeing the way it is because it's obvious that management is too busy to pay attention and to correct the errors. Yes she did tell me to go into Albuquerque and get it done but I called her to let her know that my mother and my brother had passed away. But this was on her time it wasn't on my time that she wanted to get my hair corrected. But again my hair still hasn't been fixed. It's pretty disappointing that Lisa is the kind of manager to let Felisa get away with this kind of behavior for the store. I don't mean only my hair but obviously other people who have left reviews of the pork conduct.
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February 2024 by daisy gonzales
Very friendly I loved my hair cut
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January 2024 by Samantha Chavez
Place to go!!
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October 2023 by JESSICA Holt
This place has fast and professional service.
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October 2023 by Leslie
FELISA CASANOVA is a BAD hair stylist. I mentioned to her I don’t want my hair short then what it is..she proceeded to cutting it. She mentioned she been there for three weeks and claims she been cutting hair 10 years. I was nice until I felt how short she cut my hair. I told her you cut my hair short… and she proceeds to hair dry my hair. She kept pulling my hair and styling it saying you need to style it like this and I mentioned to her that she cut my hair too short and she said “So, what do want to do about it. It does not look bad. I will not do you dirty… you will get compliments how good it is. I promise.” She did me dirty and haven’t gotten a compliment since.. still waiting for the compliments.Service: Haircut
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September 2023 by Angela Hughes
Made an appointment and the would not keep it
