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June 2024 by Shenoa
Took my pc for repair, they did a excellent job! They’re Polite, a affordable price! They also updated me on everything going on with it.
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June 2024 by Jessemax Perea
Fixed both my phones
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February 2024 by Nicole Nunez
Truly honest, transparent GOOD work. I brought my laptop in and it ended up having a costly hardware issue, they offered to sell me a better refurbished laptop and didn’t change me the previous diagnostic fee (since it wasn’t able to be fixed). I had an exam the same week and NEEDED the laptop asap.The guys were really nice and tried to solve my repair issue promptly. They even redownloaded all my files and browser info to the new laptop. Thanks again!
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February 2024 by Federico Beckmann
Great professional, fair, and prompt effective service
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February 2024 by Ian Ruybalid
Very friendly and knowledgeable staff. Highly recommend them.
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February 2024 by Alan C
Before Christmas, i had sent in my laptop to be repaired as i had a problem turning it on and my cooling fan had a slight rattle. Overall great face to face customer service. We then came back about a week later after not hearing much from them. They had fixed the issue with the fan rattle, it seems that one of the wires had been exposed, however my storage device was damaged and needed replaced. they stated they could order a new TB one similar to the one that had broken, or could install a 500 GB one they had on hand. I decided to do the 500GB one to save time, and make it a little more easy on them. After getting the laptop situation underway we purchased a used Desktop that they claimed to have an I7 processor, 32 GB Ram, and 1TB SSD. I purchased the device, take it home turn it on, It only ends up having the I7, however only 16GB ram, and 200MB storage. I looked beyond that like "hey it was pretty cheap, so its all good, i couldn't've build a PC with these statistics without spending a few hundred. Later on when i go to pickup the repaired laptop, come to find out, 200GB storage on it as well. I wont personally mind the fact of being ripped off, however i will not be returning for any further upgrades, repairs, or purchases. I will be searching for different options in the future and will not be recommending this location in the future.
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December 2023 by Tylor
I went in to get my phone fixed cause it started rattle inside. I waited around 15 minutes went back and my phone was still rattling. This place is absolutely stupid and will rip you off I spent 85 bucks. Don't trust them.
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November 2023 by J W
I was having a problem with my Android phone figuring out why a YouTube feature wouldn't work.
Ben was tireless in his effort to set things straight, and he did, no charge.
I'm grateful for your expertise, Ben. THANK YOU!
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November 2023 by Katherine Gauer
Incredibly disappointing overall.
I have previously had my phone serviced at Recompute and the service has absolutely tanked since the last time I visited them. In short:
- the clerk set the expectation that my phone would absolutely be finished on Saturday; I did not receive it until Tuesday.
-any communication was on my part - at no point did the staff call with an update regarding the delays and status.
- I received multiple excuses as to why my phone wasn’t complete; at first the part didn’t arrive, then the part had actually arrived and was “bad”, then the delivery company was to blame.
- the part used to replace my screen is flagged as an “unknown part” and not a genuine replacement part; the staff assured my husband it would qualify for a trade in still, but I highly doubt that, and I wasn’t told about that risk before.
- In an effort to make good on their poor performance, the clerk put on a “free” screen cover - the same screen cover I have been offered in exchange for a 5 star review (no doubt why they have so many). Additionally, the screen cover was applied with several pieces of dust underneath it, causing bubbles, which means I will have to replace it anyhow.
Considering the high cost, total lack of communication, and shoddy final product, I will find another place as needed, which is disappointing. I’d love to visit a local, small business but given this experience, it simply isn’t worth it.
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August 2023 by Ryan Carl
Wanted $75-100 to copy a mswindows11 install image onto my OWN flash drive. I wonder how much it is for an ACTUAL Problem. Y’all should be ashamed of yourselves. $75 to copy a .iso. STEER CLEAR!!!
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August 2023 by Andrea Tenley
Wow, guys are fantastic! GREAT customer service, fast as hell and they can fix it! Will be back with all my electronic troubles!
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June 2023 by Tieria Craig
Bribe based delay.
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June 2023 by Patricia Coyle-Rogers
Excellent service!! Fixed issue on the stop!! ?
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June 2023 by Vincent Muir
They broke skrews in my playstation.. lost screws and didn't even fix my problem. AND that took them 3 days
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June 2023 by Robert Iverson
We have been using recompute for years. They standby their work. Everytime we've had repairs, they have done an outstanding job. Would recommend them highly to anyone needing electronics repaired.
