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March 2024 by Melody D.
We needed new headlights for our Jeep. We checked around for prices and they were very reasonable. We made an appointment and got in quickly considering they had to order our headlights and we wanted them upgraded to a brighter light. We got the car back in a timely manner and didn't drive after dark for a few days. When we did drive after dark we couldn't see the road as well as before one headlight went out. We took it back and explained what we were seeing. They had us bring the car back the next late afternoon and they closed the doors to the work area of the shop. Immediately they discovered the lights were not aligned correctly. They reset the alignment of the lights and they are fantastic!! We were treated as valued customers and the correction was made with no hassle or doubt. I am taking all my auto needs, that they handle, to them. I like the service and professional care they give their customers.
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February 2024 by Music Beats
Arturo helped me a lot. Go to him
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February 2024 by Dave Holloway
It was a great experience and the team was very supportive and knowledgeable. Their professionalism was very much appreciated. Gilbert took the time and effort to make sure that we were updated on the work that was needed and treated us with respect and courtesy and so did the other gentleman that was working with him at the front desk. Great job!
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February 2024 by Pam Holloway
The staff was amazing!! The work was exceptional!! This was the first visit at the Los Lunas location and I was treated with respect and everything was explained to me. Thank you so much Gilbert!!
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February 2024 by Michael Brennan
typical Big O policy on Upselling the customers on unnecessay work
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February 2024 by Denise Neff
Always been fair to us
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February 2024 by Connie Young
Gilbert really helped me out with a service and got me back on the road safely in the nick of time ..he was very kind and friendly..recommend this shop to anyone and everyone !!
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February 2024 by Diana Tourville
Gilbert was very nice, honest, and helpful. I appreciate how much he cared and took care of me.
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February 2024 by Sammy Sanchez
Had a great experience Gilbert and Arturo ready help me out
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February 2024 by Anthony Milanes
Awesome service! In and out!
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February 2024 by Linda Pennington
Gilbert was amazing. He stayed late to make sure we got the 2 tires we ordered installed. We actually ordered 2 more tires from him and will have them installed next week because he was so awesome! Also looking at replacing tires on 2 different trucks soon and will definitely come back to see Gilbert for those as well.
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February 2024 by victor mendoza
AWESOME STAFF,VERY COURTEOUS AND INFORMATIVE AND UP TO DATE WITH PROGRESS.great EXPERIENCE
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February 2024 by Lee Smith
Great service level. Pulled in due to a flat that I walked out to. They communicated and took care of the issue quickly. Great Team!
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February 2024 by Raymond Chavez
Arturo qas helpful a d very professional. I definitely will be coming back to this location.
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February 2024 by Hol Lin
Paully was the nicest. Gave me a ride to and from and patiently explained everything to me. He also weighed the best finance option for me. Appreciate the service very much!
