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August 2024 by Haleigh Watts
We have been loyal customers with osprey for over a year and recommend them elenor was great helping us find a uhaul to move out recommend them
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August 2024 by Elania Hageman
Ms Eleanor is accommodating, polite and always helpful. Clean facilities and easy access
Thanks for taking care of us
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August 2024 by Andrew
I used to be happy with this place, but now they change their prices like every week. It seems like they went from decent prices, and then they keep charging you more and more and more and more. Make sure you not even wanna do business with them anymore. These people, the prices change as much as the wind blows
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July 2024 by Ray Rowe
Very Helpful Staff! Easy to wok with!
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June 2024 by Bobby Aragon
Great service and answered any questions that I had
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June 2024 by Valerie Daly
I had a very good experience with my storage, from calling to get it to recovering my account online and any questions I needed answered the women who answered to phone was always wonderful! I recommend this storage!! Thank you!
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April 2024 by Felipe Segundo
Horrible dump. Don't rent there. Worst business, people, ever.
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March 2024 by katherine jaramillo
they are always so nice and professional. Extremely helpful with any issues. Highly recommend coming here for any of your uhaul needs.
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March 2024 by Tommy Maniscalco
Nice new management good people
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January 2024 by Spartan
I have concerns about the customer service at this establishment. Despite consistently paying my rent within the grace period, I receive notifications a day after the due date, claiming it's overdue with a late fee. Moreover, promises of new access codes, necessitated by their classification of the payment as late, are frequently delayed. Over the past few years, the monthly rent has significantly increased from $85 to over $160, which I find unreasonable. I advise against choosing this facility. In addition, the in-person interactions with the staff have been marked by rudeness, and it appears that their primary focus is solely on financial transactions. This experience underscores the importance of retaining local ownership in our neighborhoods and cities, as opposed to selling to corporations that may prioritize profit over customer service. Furthermore, there have been claims that payments submitted through the drop box are not received, a problem I've never encountered in my over 8 years at this location—only since the change in ownership. This raises concerns about the reliability and efficiency of the current management.
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January 2024 by Jimi
The owners were very nice and friendly and I would recommend this company to anyone who needs a storage unit
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January 2024 by 0 to 60 Life LV
DO NOT USE. I made a reservation for a trailer for tomorrow. 5 mins after I had, a family member offer to get a truck for me. I called to cancel the reservation and she said "uhaul" was going to charge me $50 for canceling a reservation and "you either come get the trailer, or were charging you $50. I told her I'd be contacting uhaul to cancel and the moment I hung up she canceled it and took $50 from my bank. After calling uhaul they reimbursed me the money immediately and told me she shouldn't have taken my money to cancel a reservation I just made. This lady Eleanor will scam you, to benefit herself and lie using uhaul as "the bad guy." Don't fall for this lady's scams.
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November 2023 by George Marquez
Great place to store your treasures! Eleanor has always been so professional, friendly and easy to work with. I've never encountered any problems in all the years I've used this facility. I am finally able to relinquish the unit and Eleanor has made the process seamless. Thank you.
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October 2023 by Vero Dunagin
Eleanor was easy to deal with and even allowed us to bring in 2 PODS to ship out our stuff from the storage unit. The space was clean and cool even in 100 degree weather. Thank you! I would highly recommend this place.
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October 2023 by Patti Christensen Gallegos
Very clean units and great management.Best storage units I know