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February 2024 by Anahi Flores
Unfortunately customer service is terrible here.
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January 2024 by Rigo Peralta
Some of the worse customer service ever and the manager the rudest most unprofessional person I’ve ever dealt with in my life. Aslyn find an other job we’re u aren’t dealing with customers cause u r the most rudest unprofessional person ever. I have been told by plenty of people that u r very rude and even employees seem to agree. Corporate please address this asap.
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December 2023 by Jessi Chamberlain
The employees here are super helpful and friendly. They make sure to accommodate your needs and help in every way possible to get you what you are looking for. They are also willing to work with you if and when in a bind when it comes to payments within reason, of course. I highly recommend shopping here.
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October 2023 by Bill Emillio
Stay away go somewhere else
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September 2023 by Megatron Prime
I went in got a dryer . I asked if they install it and they said yes full installation. Now that they are delivering it im being told they wont install it cause its gas and that i need to go buy another part from home depot to hook it up. So im just sitting here with a dryer i cant even use because they lied to me. And then because they included no equipment that turned out to be me spending $90. At home.depot on gas line hook up and air duct. And more if i want to buy the water hook up and use the steam setting on the dryer this was the worst purchase i have ever made full of lies and straight shady buisness tactics to screw over customers.
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August 2023 by Jacob Macias
Very very good customer service the lady there was none judge mental and really helped us with what we needed and I highly recommend this place .. I'd rate a 10 star if I could ..thanks Arron's workers and company for helping me and my family out with a budget plan and more .thank u ( Monique )
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July 2023 by Vanessa Martinez
Loved the customer service especially the gm. She was able to get us what we wanted for the price we wanted. Definitely will be back…
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April 2023 by issca begay
I really don't recommend coming here, due to bad Costumer Serivce, and Manager has a bad attitude, she can't even be generous or helpfull to costumers. I really don't recommend coming here at all. And when making payment some reason payments dont go threw?. So yea nope no more.
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January 2023 by Angela Ganadonegro
Manager is so rude. I set up pmt date and they call every single day to harass even though you set up to pmt pmt. So freaking rude‼️‼️‼️‼️‼️‼️‼️‼️‼️ with their cocky attitude. Unless you want to get harassed rent from here!
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December 2022 by Joshua
Predatory company pricing is am absolute joke. If u want to make yourself more poor go here
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October 2022 by Alice Chavez
I was going to rent to own a gas range In Sept 2022 I paid 130.70 for my first month rent they delivered a stove with missing parts I told them to pick the stove up because the manager is the rudest person they picked it up the following week due to no drivers, when they picked it I called and ask for my payment back she said no because it was her store and she could do want ever she wanted. It stated in the Aaron’s return policy that a item can be refund if return within 30 days if not used I did not use the stove I have been. Customer for 21 years and this is the way they treat loyal customers. Do no rent from this STORE!!!
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October 2022 by Celina Santillanes
If I could give negative starts I would this place isn’t even worth a one star. Horrible customer service. I can’t believe the manager gets away with the way she speaks to people even the way she speaks to her employees is disgusting. Save yourself the trouble and don’t go here. Oh and don’t forget if your account is not on auto pay the day your payment is due they call you 10x times plus a day until your payment is made.
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September 2022 by Brandon Todd
We rent a washer and dryer from Aaron's and they have been very helpful and even fixed the washer when it broke.
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May 2021 by Joanne Moore
Not good. Aaron's attendant told us she ordered our furniture and we had to wait 2 weeks for it to be delivered. 2 weeks later, we were told they didn't order it and we should have personally ordered it since it was a couch/hide a bed and chair combo and they only deliver those. Very inconvenient.
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October 2020 by Sherry Sinclair
Awesome! helpful staff! Quick and easy! delivery. The delivery drivers were the best I have ever dealt with! I love my new refrigerator! I would highly recommend Aaron's!
