-
November 2023 by Holly Walker
Eric always kindly answers my questions and I’ve always had good work done at a reasonable price. And always impressed with how quickly as well. I’ve had many services done here over the years and 0 problems.
-
April 2023 by David Tung
This is a great shop to work with. Very flexible, friendly, efficient, and their hours are awesome.
-
March 2023 by Namyoung Ahn
It was terrible experience because the manual gear was no longer working after shift lock repair. For some reasons, I found a couple of large scratches on front bumpers.
-
March 2023 by Desy RK
Called at 5:05 and was told they're closed, even though Google says they close at 5:30. I'll change or delete this review when that is updated.
-
November 2022 by Dawn Summers
I brought my car in because it was squealing on starting. They discovered that it had to do with the clutch. Then the cruise control wouldn't work. By the way, my car is manual transmission. They got it working! THANK YOU THANK YOUServices: Oil change
-
November 2022 by Stefan Janusz
Eric and his staff are great. Up-front pricing and honest work. Definitely recommend.
-
October 2022 by Chris Luchini
This is a shop that is excellent at diagnosis of problems other mechanics just shrug their shoulders at.Actually getting to the root of a problem, rather than papering over things, or 'Lets Try This' on the customers dime, is the difference between a standard shop and a great one. RPM meets this expectation in spades.They are a 'First Come, first Server' shop, so your best bet is to get your car in there at 7:30am, and plan on picking it up later. Small jobs like oil changes are usually done in 2-3 hours, so drop off in the morning and picking it up at the end of the day is a reasonable expectation.
-
May 2022 by gene e lopez
Highly recommend. I thought my car needed some front suspension work, after driving over a pothole. Shop checked everything, found nothing wrong. Good honest service. They did point out some water pump leakage.
-
March 2022 by Andrew G
Quick and fast service. Didn’t try to upsell me on nonsense. Did what needed to be done, quickly. Great place for oil changes too.Service: Oil change
-
February 2022 by Susanna M
Eric was fantastic. Our car wouldn't start after a couple of cold nights, and he squeezed us in since we had to leave for a 1000+ mile multi-state drive. He checked thoroughly despite how busy he was, and didn't charge us since he didn't find anything and he doesn't charge for an estimate. Whatever the problem was, he couldn't find it and it didn't recur and we made it home safely. Thank you Eric!Services: Electrical
-
January 2022 by Kerry Carr
Would not recommend. Had front brake pads replaced, drove home and found one of the pads coming loose with a bolt missing and the remaining bolt loose. Checked the wheel lugs and they had not been tightened down either. Very dangerous! The lack of care and irresponsibility of not checking the work, is inexcusable. I had to find a replacement bolt in Santa Fe, and fix the pad myself after paying them money to do a simple job. I would give no stars if this was an option. They offered a oil change for the inconvenience, but I would not even trust them to do that either.Service: Brakes
-
November 2021 by James Geisler
Gentleman was willing to help when my transmission linkage came loose. Great help by coming to where the car was. I am thankful for both his attitude and assistance.Service: General repairs & maintenance
-
July 2021 by Travis J. Martinez
I used to go to RPM for years but since Larry left it's gone down hill. So this happened about 5 years ago but it still bothers me to this day. I took both my 1986 toyota 4x4 pickup and my 1998 Chevrolet Silverado there for oil changes. They ended up stripping the oil drain plugs on both of the trucks. They put in oversized plugs to fix the problem but they continued to leak oil. I ended up having to change both oil pans at my own expense myself to fix the problem. Giving the
-
March 2021 by zander bro
Wouldn’t recommend my worst enemy there. Found out Kelly doesn’t work there anymore. That’s who I requested to work on my vehicle. Talked to Eric and he convinced me to have them do the work saying that they are more then happy to do the work. Terrible experience and workmanship. When I picked up my truck it was unlocked in the parking lot and now it rides worse then it did when I brought it in. Now my truck is in a shop in Santa Fe being fix again that they claimed they fixed. Now I’m paying for another alignment which they claimed they did and I need new tires cause the alignment is worse then went I bought it inServices: General repairs & maintenance
-
March 2021 by Kelly Lavy
Best auto repair shop in Los Alamos.
