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June 2024 by Lynette Defreitas
Awful customer service! Drove up to drive thru window at 1:20 (10 min. Prior to lunch break). Young man took name and DOB for Rx. He retrieved the script, gave me the price, and then proceeded to open the box and walk away. Unaware of where he went or what was happening, I sat there trying to look inside to see what was going on. He comes back (1:30pm) and begins placing the closing sign for the lunch break, blocking my view. I knocked on the window and asked what was going on. It was then that he tells me that it had to be mixed. (Would’ve been nice to know that before he OPENED the container and walked away!) He then begins pulling the shade down at the drive thru, and which point I shouted, “Am I going to be able to get it?!” At which point I HEAR, yes over the speaker.
**Word to the wise! If the medicine needs to be further mixed/prepared, let the customer know in advance! And don’t block customer’s view before handing over the meds.!”
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June 2024 by Austin Allen
They deserve zero stars. They always lie about what time your prescription will be filled. Today was the last I fill with them after being put off three different times. First it was 1, then it’ll be ready by 3, and now 5? I understand you all are short-staffed but you need to be give respect where you expect it. Your manager and the technician were unhelpful in resolving the issue and made me seem like the bad guy when I was upset for going through this. Can’t deal with a profession? Don’t get a job doing it! Also rude and cut me off multiple times while I was trying to express the frustration. Saying they don’t make promises yet the tech on the phone told me it would be ready. Do yourself a favor and never use this pharmacy. The reviews speaks for itself.
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May 2024 by Tom Reavey, Jr.
incredibly dirty and nasty store! the parking lot and landscaping is always full of trash because it seems to NEVER get cleaned. there's no pride in the store by management and staff.
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March 2024 by Devon
Breathe easier. The long summer days and stale air. Nope. Get a jump start.
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January 2024 by Daryn Duran
Love this store
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November 2023 by rcs Army
I came in about 15-20 minutes before closing and I was helped by the sweetest staff. While I hate going into places before they close, for this instance all of the workers were upbeat and helpful no matter when they had to close. It was greatly appreciated with my situation and I admire the staff for the way they handled customer interactions during this time.
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November 2023 by David McCollum
Cannot deliver prescriptions in a timely manner. Sometimes cannot provide critical medicine (insulin). Communications is poor. (A dozen times, I understood from texts that medicine was ready to be picked up, only to find, after driving scores of miles roundtrip, that it was not ready. Sometimes, they could not guarantee delivery of the medicine at any point in the future.) Forced to go to other pharmacies.
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November 2023 by Susie P
Dywane was very helpful when I had questions about a product , he also checked me out and was super nice , respectful , & fast
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October 2023 by Storie Armstrong
I came in about 15-20 minutes before closing and I was helped by the sweetest staff. While I hate going into places before they close, for this instance all of the workers were upbeat and helpful no matter when they had to close. It was greatly appreciated with my situation and I admire the staff for the way they handled customer interactions during this time.
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October 2023 by Rita Suina
Always neat and well organized with friendly staff.
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October 2023 by Johnathan Moore
Who closes a pharmacy at 6pm? And closed on the weekends? They have completely thrown convenience to the wind. Just go to the Walgreens on El Paseo. It's open 24 hours and the service there is fast.
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June 2023 by Yasmin Coral Castillo Moreno
Bad hours and long lines
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June 2023 by Will Ostrander
Too Many Bum's Around This Area.
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June 2023 by Lm U
it closes at6 and is not open on the weekend. only reason for 3 stars.
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May 2023 by Joel Holguin
I do not understand how this location's pharmacy can be allowed to be closed on weekends. I am changing pharmacy to a locally owned Pharmacy. Customer is still their number one priority, and not the convenience of this huge company.
