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January 2024 by Karina Chavez
Our stuff got stolen from our unit & the manager said nothing could be done!!! Ed claimed he couldn't look at the camera footage! I definitely wouldn't get a storage here!!!
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December 2023 by Greg Webber
I’ve rented 100’s of uhaul’s as I’m a professional mover with a major van lines. And the hoops I had to jump through because of high thefts in this area. My history alone should have been good enough. I will log my complaint with our corporate account. How does an over the road truck driver provide proof of residency when he lives 1000+ miles away. Do better.
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August 2023 by t hopp
Rented a 6x12 trailer one way headed 1200 miles away. First trailer I received did not have working running lights. THANK YOU ED for checking the lights and brakes before leaving the property. Ed quickly hooked up another trailer and the lights worked great. Ed goes above and beyond to make sure everything is good to go. Thank You Sir
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August 2023 by D Moss
They have a great supply of all your packing and shipping supplies, are very courteous and helpful.
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July 2023 by Beryl Sierra
Excellent customer service. Quick, friendly, clean and efficient. Will use again for our next move.
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May 2023 by Lyndsey
Had issues with wiring and their staff and management were patient and went above and BEYOND on a hot holiday afternoon and made a frustrating moment a pretty great experience. Their manager deserves some serious recognition.
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May 2023 by Jerry C
I reserved a truck a week in advance from a different location, near where I needed to use it. I did the online check-in to avoid any unforseen issues.A couple of days before picking up the vehicle, I received a text that my pick up location had been changed to guarantee the vehicle I had reserved. So why was I abke to reserve a vehicle from that location if they didn't have it?When I arrived at this location, the manager said that he needed a bill with my name on it for proof of residence. I thought that was what the I.D. card is for and I voiced that. Plus, I told him that the other location didn't mention that I would need a bill. He stated that they had sent out a text that morning asking me to bring one in.The manager was actually very professional, but "his" new policy change became a huge inconvenience for me and I started an hour and a half later than I wanted to just because I was not advised of the "bill" needed at this location when I made the reservation or when my pick up location was changed.
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April 2023 by Daniel Rosales
DO NOT come here. Waited outside for a propane fill up, mid day. 20 minutes. Rang the bell 3 times for service while about 4 employees sat there and did nothing while I was parked. After walking in twice requesting service I asked for a manager. I was the. Told ti file a complaint. Again, DO NOT COME HERE.
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January 2023 by Matthew Bucher
Good experience. Staff was super friendly and helpful. Truck was clean and operated good. Nice to see people still taking pride in their work.
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November 2022 by Ruby Ashlin
Temps dropped...propane emptied on our RV! Called and spoke with Foster! Got us right in and filled our tanks! Excellent service! Give them a call and they will get you back on the road quickly....A+ service.
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October 2022 by Paco Estrada
So I called their local store on El Paseo Drive, it sent me to some representative out of state, I scheduled an appointment to get a brake controller installed, 16 year old employees were like …. Uuuhhh we don’t install those here. Little did they know that I had a brake control installed at this location before. I left very disappointed with their service.
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October 2022 by Jovanni Mejias
Very unprofessional field manager. It was a local move. Very inconsiderate. Definitely uses his title to he’s own advantage. Because of the experience we had I wouldn’t recommend uhual. Because of how UNPROFESSIONAL the field manager was. Hopefully some other company local is around for our next move.
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October 2022 by Frankie E.
So I called their local store on El Paseo Drive, it sent me to some representative out of state, I scheduled an appointment to get a brake controller installed, 16 year old employees were like …. Uuuhhh we don’t install those here. Little did they know that I had a brake control installed at this location before. I left very disappointed with their service.
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September 2022 by Craig Abalos
Who ever was working on the morning of Friday, July 22 deserves a big raise and a promotion.It looked like he was the only one in the store. He was multi-tasking. He was upbeat and helpful.Even though there were two people in front of me, he unhooked my trailer and had me on my way in fifteen minutes or less.Truly, U-Haul, if you want a good dependable man in your company, give this guy a raise and a promotion.
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September 2022 by Joshua E.
amazing service everything thing on the truck worked perfectly fine the guy named foster got us the best deals on everything. he was able to take our reservation over the phone best customer service ever.100 out of 10
