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September 2023 by Ashton Murnane
I went to sutherlands looking for a shower valve cartridge after I went to multiple other hardware stores. They did not carry the part but they were the only ones that did help me find it online.
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August 2023 by Marcus Tapia
Lady up front has a bad attitude. Poor customer service.
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June 2023 by Ryan Dailey
Rude customer service associate was rude not cordial and she didn't smile greet acknowledge or look at me in the eyes , this store is going down hill with the lack of customers coming in, the lack of professionalism no wonder home Depot or Lowe's is doing better , it's sad but true the management I guess does not care at all tell you what my money matters and I can take it to home Depot or Lowe's
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June 2023 by Monica Herrera
the afternoon shift cashier with tattoos is very impolite, doesn't answer even when thanked, and treats people as if they came to order instead of buying.
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April 2023 by Notie Pate
Inventory was low service is great ??
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January 2023 by Robert DePatti
Walking in feels like your a walk in the past. Wife variety of pretty much anything you would need for the home and more. Friendly staff everything I needed and a bunch I wish I could have.
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December 2022 by Julian Ledesma
Much better than I remember it. Good tool section rivaling the big box stores. Great hardware section as well. Not crowded and the friendly help is always welcome.
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December 2022 by Brian F
Counter staff helpful and I can park much closer, get in & out much quicker than larger chains where you walk football fields.
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November 2022 by Dallas Sanderson
Yeah this place is really cool and they have everything a great alternative to Lowe's or home Depot corporate b*******. If you want to support privately owned business in Las Cruces this is one of the places you can do it. I literally just went into the store for the simplest thing ever for a project I was doing on my bicycle but the two young men who work in there help me out didn't discriminate against me and are very respectful as well . I highly recommend Southerland lumber
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October 2022 by Charlie J.
Found the service to be poor and uninterested. Here's what I found unsettling Made a purchase which was over $100. Than several days later I was left a phone message and told they had misquoted a price and my card was being charged the price increase. My purchase was based on their quote which went from being lower than being high than other places. Think they should have eaten their mistake.
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September 2022 by Mr. G
I go in the store at 545 on Saturday and they have locked the doors. I knock and they let me in but inform me that everyone has to be out of the store by 6. They have one less customer.
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September 2022 by Leanne Henderson
Bought a sofa and recliner. It was delivered late, didn't take any of card board and plastic off. After I took all packaging off, I noticed something sticking out from under one of sofa cushions. Its the legs that go under the sofa. I called Sutherlands and the girl that answered the phone said I have to assemble myself, she said the delivery guys just deliver. If I would have known assembly required, I wouldn't have purchased it. I was going to purchase a table but I would probably have to put that together too. Never again. Not good for a lady my age with back and shoulder issues. No one not even their add said assembly required.
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September 2022 by Laura Lara
Never had a bad experience always find what i need.
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September 2022 by Deirdre Kidthistle
Bought screen door that fell apart after a week. Sutherlands DOES NOT stand behind what it sells. Too bad Sutherlands ...just lost a good customer.
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August 2022 by Robert Watson
The gentleman that worked there was very helpful he took me all the way to what I was looking for instead of just telling me