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April 2024 by Caleb Sander Mateos
We stayed here to visit White Sands and charge our EV overnight, which worked great. The rooms were nice, if a little dated. Appreciated the small in-room kitchen; we cooked pasta there one night. There was also a nice selection of cooked breakfast options.
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March 2024 by Brandon Larrabee
Room was fine but the entire hotel smelled like mildew for the duration of my stay. It would only go away once you were inside long enough to go “nose-blind”.
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March 2024 by Amoree Sarabia
This is my favorite hotel because I love the spacious rooms, Continental breakfast, laundry room, pool in the outdoor gated area and lots of tables and chairs for people to have gatherings and a BBQ pit with big flat screen TV's mounted up for guests to be entertained. Also the lobby is very warm and welcoming!Walkability: There are two gas stations within walking distance of the hotel and also there is an IHOP restaurant in the same parking lot and also a Peter Piper Pizza in the front of the hotel.
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March 2024 by Sherry Agee
Noteworthy details: Breakfast was fabulous! I really loved everything about this hotel.
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March 2024 by Mary Lou Mueller
Too narrow of a room entrance.
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March 2024 by Carrie LaRue
This property was great for us, but it takes a quick eye to find the entrance when also watching traffic. The staff with whom we interacted were some of the best we have met while traveling.Rooms: These rooms are comfortable and quiet!
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March 2024 by Jason Huggins
These guys are amazing!.The staff was super helpful too.We will see you guys again soon as we can!
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March 2024 by Patty Rosenau
We loved the breakfast and social hour. The variety was a welcome change from regular hotel offerings. The front staff was absent almost every time we passed the front desk. The rooms were clean and spacious.
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March 2024 by Mike Steffan
Though I first chose to stay here simply because it was closest to my objective in visiting Las Cruces, I haven't regretted that decision. Access to highways is pretty convenient, parking lot is clean and well lit, staff is friendly and competent, reservations handled correctly, breakfast offerings, and general decoration style above my usual economy choices. Room/mini-suite was attractive. Housekeeping was as requested.Now... room layout was inconvenient. One side of bed was barely accessible. Mattress was so thick my wife could barely climb into bed. Seating arrangement not convenient for viewing the beautiful giant-sized TV. On the last day of our stay the bathroom ventilation fan alternated between not working and emitting a loud irritating squeal. I reported this as we checked out so I can't say how responsive the staff is to maintenance issues.And finally, my up-to-date Garmin GPS does not know that this place exists! Search finds Staybridges 10s or a hundred miles away, but not this one. I mentioned this to the staff for management to investigate.Rooms: Spacious but oddly arranged.Nearby activities: I saw none beyond two restaurants.Safety: Parking lot well lit.Walkability: You could walk but I saw no destinations other than restaurants with adjoining parking lots.Food & drinks: A pizza place and a family restaurant have adjoining parking lots. Many more restaurants within a mile or two. Breakfast in motel is a touch above my usual minimal level and has poolside dining area when weather is suitable.Noteworthy details: Breakfast area becomes a friendly bar a few nights of the week.
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March 2024 by a p
It was beautiful.The halls echoed into the room which was distracting. The mopping chemicals smelled incredibly strong and gave my sensitive nose a headache. There was an old curly fry just under the couch that I discovered while picking up something I dropped.It was good enough. I'm pretty low maintenance.
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March 2024 by Joel Martinez
Its unfortunate how certain employees give great service and others including the manager in duty expect respect but lack respect. I had to change my 5 stars to 1. Because I asked for a check out extension and was approved. To be woken up 30 minutes before their check out time and be kicked out. Instead of the manager calling her evening employees who approved it. Chose to defend her morning employee who lacked service and hung up on me 2. Found it a threat because I told her to either contact her manager orI would contact corporate. This hotel should not be under the IHG umbrella ?. If you are a member and experienced bad service contact corporate. They have great customer service.
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February 2024 by Aaron McFarland
I have stayed here twice while out of town working, friendly staff clean rooms, and breakfast..
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February 2024 by Catherine Davis-Sparks
Excellent customer service, they have a great breakfast. The only downside was that the soda machine in the coffee nook on the first floor is turned off and left off for the rest of the day, serving only breakfast, which I guess some people like soda with their brekky but beyond that the staff was friendly and helpful and their pantry was perfect for finding the kids' snacks after the pool.
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February 2024 by Rudy Rivera
Had a great time, rooms were comfortable and roomy. Food was good and social hour was delightful.
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January 2024 by Margaret Chavez
Check in clerk was very nice. Don't remember his name.
