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“I was greeted with a smile when I walked in. The young man who helped me was very knowledgeable and helpful. I will be making the trip from El Paso for all future running shoes purchases.”
“First time working with this company and it’s absolutely amazing, I have never met someone so dedicated to making sure their customers are satisfied with the product. They will pull out 100 boots for you to try on and not say one word about it. Incredible customer service”
“We stopped here to buy a pair of shoes for my grandson. The young lady helping us was very polite. It took a few tries to get s shoe that fit as my grandson has wide feet. We were here early so there was not anyone else in the store. They had a nice selection of shoes.”
“I haven't even purchased anything here yet... the customer service I received was absolutely wonderful! I recommend this place for all your western wear needs. The store is clean, well organized and had a great selection. I'm definitely going back as soon as I get paid. Incredible! So happy I chose to step in here!”
“Place is great. My 4 star is because online they show they're open at 9, but if you go inside the mall they have a sign that they open until 10am. What they don't tell you is that the side door is open at 9 ( which they don't have a sign for ) for someone who isn't too familiar with this mall it might be confusing. I waited inside the mall for 45 minutes until they opened at 10”
“I went in the store to buy a pair of Jordans, the staff there were so engaged and friendly until I walked out of there with two pairs instead of one. They provided EXCELLENT SERVICE!!”
“Staff was extremely friendly and treated my kids like they were people. Thank you folks for going out of your way to make my girls feel welcome. One of them even commented this is my new favorite store.”
“The store was clean & well organized. The staff was friendly and let me know they were there if I needed assistance. They were not pushy though. I did NOT feel like they were following me around, ready to pounce. When I couldn't find exactly what I needed, the saleslady went to their website and found it for me. She then helped me order it & had it shipped to my home. I am very happy with my visit there.”
“The staff was helpful enough where I was able to get somewhat of an answer. Staff was quiet. Didn't converse much. I was disappointed because they didn't have the size of crease protector in stock.”
“I just got there best customer service from a Young gentleman named Chris. This young man greeted me, got me what I needed, offered me accessories and most importantly WALKED THE BAG AROUND THE COUNTER AND THANKED ME FOR MY BUSINESS.I will most definitely shop with him again. Give that guy a raise and have him teach the other employees how it should be done.”
“This store has some amazing deals! I got 3 pairs of very nice heels for 40 bucks and that is a steal! I go through heals like crazy since when I wear them I'm walking on every type of terrain 🙌”
“Last week I was fortunate enough to receive absolutely superior customer service from Alejandro who was exceptionally friendly, overwhelmingly knowledgeable and thoroughly professional in every way! He was able to help me find exactly the right pair of shoes I was looking for and went out of his way to let me know about all of the current special offers that were available at that time. Since this Rack Room Shoes has a fantastic selection of stylish, trendy, sporty, casual and very affordable footwear to choose from, combined with outstanding customer service, all within a clean and comfortable shopping environment, I would definitely recommend stopping by to anybody who is looking for that next must-have or go-to pair of shoes.”
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“Always going above and beyond! LeeAnn is so knowledgeable about shoe fittings. From a dancer first pair of ballet shoes to finally trying on the first pair of Pointe shoes LeeAnn will make sure your dance is safe and comfortable.”