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December 2022 by Liliana H.
We had our house custom built and had Sherwood do our cabinets for the whole house. We are disappointed in the work that was done. We decided to spend almost double what we had budgeted for the cabinets because we felt that's a very important part of the home. Well, we definitely didn't get what we had hoped. The salesman we worked with never showed interest in making sure the job was done correctly. It's very disappointing to see how much money we paid and it just doesn't look or feel the quality that we thought we were paying for.
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August 2022 by Andrea Candelaria
Seriously the worst customer service experience. I’ve been trying for 3 weeks to schedule someone to come look at one of my cabinets in my home and I was told twice someone would call back to schedule and never received a call back. Every other time I call no one ever answers and it goes to a voicemail. Would not recommend.
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February 2022 by Ric Port
Stone cut for small cabinet was cut wrong. They told me to measure opening outside edge to outside edge. They said they would add for overhang on front side. Can out 2in short. They said it was my fault and that I had to pay for the product. This after they made a ton of money on kitchen n bathroom counter tops.after they had
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November 2021 by Tony M.
After 5 years, the custom cabinets Sherwood installed have started to show some significant wear. I have repeatedly tried to work with them, but they simply won't respond. The company was recently sold to a publicly held company and no management is available in Las Cruces to discuss the issue. Simply stated, if they can't make a sale, they're not interested in you. A lot of turn over has occurred, with their most experienced installer and designer gone.
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August 2021 by Carlos Estrada
After a month waiting for a response plus five visits to the store trying to find out the status of my from the sales person. And obtaining no response I desided to cancel my order. I must add the last person how tended to me was polite and attentive.
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August 2021 by Marlena Raglin
Update: July 2021We had an awesome experience with our consultant Diana Allen in designing our bar area. From start to finish, she was super helpful and the installations for the cabinets, glass doors and granite countertop was smooth and easy. We were so happy they could match our same cabinets and gave us a beautiful option on granite to make the area look unique and beautiful. We highly recommend Sher-wood. People you can trust and their workers/installers were all very professional
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August 2021 by Anaya Rules
Sherwood top notch cabinets delivery team is awesome ?
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July 2021 by Marley Franco
We had an awesome experience with our consultant Diana Allen in designing our bar area. From start to finish, she was super helpful and the installations for the cabinets, glass doors and granite countertop was smooth and easy. We were so happy they could match our same cabinets and gave us a beautiful option on granite to make the area look unique and beautiful. We highly recommend Sher-wood. People you can trust and their workers/installers were all very professional
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May 2021 by Ruth Jaure
We had an excellent experience with Sherwood when remodeling our kitchen in 2020. Brenda Thatcher helped design a new cabinet layout, which is beautiful and meets our needs. She was always professional and responsive, giving us guidance when we needed it and alternatives when we didn't know what we wanted. We're working with her now to remodel our bathrooms.
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May 2021 by Jasmine Elaine
Had an amazing experience here customer service was excellent and the manager Melissa was so helpful. Loved all the options you had available.
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May 2021 by Miguel Herrera
Great experience, awesome customer service, very helpful and management took time to answer all my questions, will highly recommend to anyone.
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March 2021 by Zhang Zhang
Edit: Sherwood ... you say "immediately"?This sounds like you are ordering/bullying a customer who does not give you a 5-star rating (is it because we are Asian?). Do you log every customer who enters your store (not purchasing)??? We will not be silenced/intimidated. The rating stands...and we recommend you immediately cease stalking us.
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February 2021 by Mathew Walton
We had an absolutely stellar experience with Sher-Wood. At every stage of our granite countertop purchase and install, the entire staff was helpful and extremeley courteous. Of particular note, the granite that we orignially ordered was determined by Gabe (manager) to not be the quality that his company expected. He immediately informed us that he was not comfortable selling us the granite and immediately upgraded us to a higher grade of granite at NO EXTRA CHARGE. WHOA! Sher-Wood was very fair with its pricing and provided outstanding service. BIG THUMBS UP in our book! Thank you, Sher-Wood!
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October 2020 by Al Swackhammer
We purchased new cabinets for a closet remodel that matched our existing ones through out the house. Sher-Wood was also able to provide quartz counter tops. They beat all bids we had and they look amazing. Gabriel and his crew worked their magic and went over and beyond to see that it was done to perfection. Thank you Anna, Gabriel and installation crew.
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September 2020 by Teresa Carpenter Viera
We had a fantastic experience with Calvin and Charles, Technicians from Sher-Wood Cabinetry! The fellas came over made some adjustments on our brand new cabinetry, and spent extra time checking the rest of the cabinet doors and drawers! Professional representations, experience and quick response! Looking forward to working with Sher-Wood Cabinetry on future home projects! Thank You and Continued Success! Alfred and Teresa Viera
