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February 2024 by Maryanne Long
I made an appointment online several days in advance. On the day of my appointment, the check-in process was easy. I was seen at my appointment time and was out within 10 minutes!
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January 2024 by Bonnie Beasley
Have 2 standing oders i get done every month funny how you guys say I only have one how could that be when I get turned both orders in at the same time and have been going to you for over a year you are responsible for you patients but no your staff is to incompetent to do that
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January 2024 by Bentley
I regularly receive intravenous iron infusions and I have bloodwork done more frequently than most. At my appointment yesterday, I mentioned to my phlebotomist that I could point out veins that are usually easy to find and puncture. I was defensively informed “I do this every day!” If that’s the case, there are a whole bunch of folks running around Las Cruces getting side eye from strangers judging their bruises similar to mine!
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December 2023 by sw
OmGosh! Friendly, Helpful, with such Kindness to assist me! Clean with green accent chairs. The receptionist was soooo thoughtful as with The Gal that drew my Labs! Not an ouch at all! I highly re ommend Quest Diagnostic for Labs! Directly across Millennium Health Wellness! Easy in & Out!5Star Rating!
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October 2023 by Gaby Hndz
Looong wait,not even a water dispenser, poor everything. They rude, that place its a TRASH
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August 2023 by Jane Jacobs
Krystal was professional and one of the best blood draws I’ve had! I highly recommend Quest and Krystal.
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August 2023 by Olybett Enriquez
Staff is great, friendly, the phlebotomist are best. Great experience!
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August 2023 by Vincente Rodriguez
Worst service ever. Staff very Ruth it seems like they don’t like their job. All of them.
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July 2023 by L jay
I arrived at 3:35 for lab work and was turned away. The lady at the front desk said they don’t accept walk ins after 3:30. Not a single person in the waiting room, they were clearly ready to leave for the day.
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July 2023 by Chris P
They don’t take walk ins and don’t tell you. UPDATE: I went back with an appointment and it didn’t work. The workers are very very rude. They tried to charge me $1500 for a blood draw. I’ve never ever paid for it in my life. This place is criminal and it’s obvious that everyone who works here hates their job.
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June 2023 by Grace D.
I went to have my labs done. I checked in, and to check again 10 minutes before 8:40 am. I did but apparently the machine was not updating because I waited till 9:20 am. The phlabotomists kept seeing that I was I was still there. A gentleman with really short hair you could see the wrinkles on his head said he would look when I asked him and he didn't come back. A lady labist asked if she could take me, and another guy who was working said no. He said he couldn't help me out and to set another appointment at 9:40 am. I was already late to my other appointment. My thing we understand that they are short, but that's no reason to be rude to the patients. I was not very happy with their customer service.
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April 2023 by Olga Meraz
First time there, shortly after I developed a bump, big bruise with redness all around and was sore for a week. I have attempted to call, but with their phone system unable to get in contact with a person.This has never occurred to me. I just hope I didn’t develop a blood clot. The Tech that drew blood didn’t say anything not even when I screamed in pain when they inserted the needle.
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February 2023 by Kenneth Hernandez
We are sitting in our car waiting for Quest Diagnostics to open. Their posted hours, state they open at 7:00amAvoid this place and go somewhere else for lab services.As a patient, we have enough to deal with, without standing in line outside waiting for irresponsible employees with no accountability.
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February 2023 by Marisa Mena
Friendly staff, fast service would definitely recommend & return if i need lab as im traveling.
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November 2022 by Matthew Montoya
I’d give this location no stars if I could. They lost my STAT sample and there wasn’t even a record of it. I had to reschedule my procedure for another month out. I went back again now that the next appointment is coming up and had to wait despite nobody there at 7:20am because my appointment was at 8am. So I left. You blew your chance Quest.