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“I had a large, 73-pound box to ship and not only was UPS the only place in town that was willing to handle it, they were very good about keeping me informed of the process. They use a third-party shipper for items that are too big or heavy for their regular brown trucks and they took care of getting it on a shipping pallet, providing the shipping number when it was picked up, and making sure that I knew the status at every step. Nicole, in particular, was a delight to work with.”
“Staples did a super job on copying an 80-page document making 8 copies. The copies were bound in a clear and navy-blue cover. Best of all they completed the job in two days.”
“Ozzie the manager and Alan are very friendly and welcoming. I first met Ozzie when I first came to this UPS store about two yrs. ago to get some legal packets made for a squatters case I was filing. Ozzie was very efficient and helpful and made my packets one by one so they came out in the order I had organized the pages. I was impressed with her dedication to making my 3 packet correctly and well organized. She knows her stuff. And has good work ethics too. Ozzie, also helped me mail some boxes back home when I was finally going back home to CA and couldn't take the boxes on the plane w/o paying an arm and a leg. I checked both usps and UPS and FedEx. UPS had the better rate. Needless to say, of course, I went with UPS. Hence two years later, Ozzie now a well deserving manager, I'm having to go through eviction of people I rented to and have breached the contract. I'm from CA and this is the only UPS store I will come to now when I'm in Las Cruces. This UPS store has good friendly, welcoming and efficient people. They provide excellent customer service. Derrick, the new guy is very nice, friendly and efficient too. This UPS store has a Wonderful Staff all the way around. Thank you.”
“THIS BUSINESS WORKS MIRACLES! My team and I asked them for 4 large window clings, 7 large inside signs and 2 extra large outside posters on a time crunch and they LITERALLY delivered overnight! Quality was AMAZING, Communication and professionalism was PERFECT, and the price was more than fair. I will refer everyone I know to them and I have a couple projects I'll be asking for help on soon. So you shouldn't think twice about using their services. Just call them now!”
“Everyone here is super nice and helpful! I came here once to print something and the young man (James) who helped me was so courteous and patient that now I always come here when I need anything done because they are so amazing and kind. They are professional and efficient. I will continue to come to this store.”
“My office NEVER uses FedEx to ship documents. So I was a bit surprised when I was asked to send some via this carrier. I can't speak to the printing but I did see some machines that would certainly make a banner if you needed it. I know they do all the coil binding and specialty printing because I recognized the materials and printers. So for presentations or school projects this could be the place for you. Or if you just need a self service copier for a resume on some nice paper...they have that too.My reason to be there was to ship. The young woman i had wait on me was immediately there to assist, did all the paperwork and labeling for me and had me in and out in a few minutes. It really wasn't anymore than the post office. I'll be honest the UPS Store is right on my way to work and I am prone to go there to ship stuff off. But I now know Fed Ex is also a worthy shipper of stuff from the office.”
“I just want to say a big thanks to Jacob - my daughter's graduation announcements kept coming out wrong, so he took it upon himself to find and fix the problem. The result is that the announcements turned out great. Thanks so much!”
“This is the main shipping hub on the west side. This location has a drop box outside, and can handle large bulk items inside.Staff is friendly and helpful. Note: They do not accept cash at this location anymore.They have large boxes for sale, a good selection of free shipping packages and envelopes.There is a ramp and handicap powered door at thos location. Plenty of parking, and not very busy everytime I have been here. I have never seen another shipper.”
“Always great service very helpful and packages received on time went sent to family in California. Love the way that they take care of packages and take pictures of the package when delivered.”
“Very good experience once able to enter store. Excellent customer service. Store needs to update hours on both on the auto message we customers get when we call and their google listing - Saturday hours are wrong. This led to me and a few other customers waiting outside for opening that didn't happen. I did try to suggest an update to Google with photos indicating correct hours for this location, but no changes were made.”
Printing Services
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“I had a very pleasant experience seeking and obtaining color copies on 100# card stock lamanated. I was greated warmly, my needs were quickly addressed, and a few minutes later I had everything I needed for a price I was happy to pay this day and age.”