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October 2023 by Bryan B. Stegall
Best full touch Car Wash in the Mesilla valley! Great service, great people and a great price. Easy to use vacuums, 5 minute in and out service!
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October 2023 by Kathryn Ledesma
Too bad for me. I took my new car to wash there at misters on lujan street in las cruces , nm and it damaged my luggage rack on my car. Now they won’t even talk to me or answer my calls or emails. What a shady business!!
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September 2023 by Margaret Fragoso
Vacuums were disabled. The employee that guides us in did not spray front of vehicle to remove bugs. Prefer North Main facility due to better customers service overall.
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September 2023 by Juliana Christine
I love Mister Carwash. My car has to be parked outside, I have no carport or garage and I like to try to keep it clean. For the membership it is affordable compared to me just going to a one time pay car wash every time my car is dirty. It saves me money having the membership and I go 2 sometimes 3 times in a week. It cleans my car pretty well but usually my rims and area around my tire- the quarter panels or fenders need a little extra work after I go through but that's ok because it does a good job otherwise.
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September 2023 by Idie Foley
I have a membership, went in today & my truck looked bad, had to wipe it down with my spray away cleaner! Also none of the vacuums were working! The one on Main does much better as far as cleaning my truck Very disappointed! When u first opened, you use to have people spray front, sides & back before entering car wash, that hasn't happened in months.I feel because you don't have a lot of competition you don't care as much about your customers anymore.
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September 2023 by eagles wings
First and last time here. Paid for the top of line wash even left a 5 dollar tip because I thought there would be 2 people that would spray and use brushes on the front of the car before entering the car wash. WRONG! All there was was a guy who just did a quick spray to the windshield and not even half of the front of the car bumper. The car wash was the quickest wash I had ever been through for the amount I paid. Dead bugs still on the front of the car, not a lot, but they were given a bath and wax so the dead bugs are shining and two parts of my car picked up a couple of areas of paint balls where the machine parts hit the car and I could hear it and feel it inside. Didn't say anything because at my age didn't feel like getting out the car to make close up of my whole car before or after. Will NOT use use this place again and will wait for the form letter stating how sorry they are and give them one more chance.
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August 2023 by Dragon Sage
I currently subscribe to the monthly program. It's worth it just for the ability to wash my car whenever I need it. The only issue I've been having of Farrelly l lately is that the back of my Suburban still comes out dirty and needs a good wipe down when I'm done. My kids love the light show as we're going through. Vacuums and air nozzles are always good, with great suction and good air pressure every time. If you could f just figure out why the back isn't getting washed, I wouldn't have any complaints
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August 2023 by Kelly Ahrendes
Great car wash but I just can't give it five stars. Their "platinum titanium 360 wash* or whatever it's called now is 26.00 as of 8/3/2023. That's a steep price to pay for a wash, even if they do have colored LEDs to make it a party atmosphere. Their membership is 39.99 for unlimited washes.... great for others but I don't wash my car that often (live in the desert with no snow and not much rain) so it wouldn't make sense to me.
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August 2023 by Chris Voris
Had an issue with my account after upgrading on the app. Ended up with 3 different packages and charged 3 times for the month. Only needed one package!Contacted staff at n main location and was told everything was corrected. Looked a few days later and still had all 3 charges/packages on the app and bank statements. Went to this location and was told that I would be contacted asap after they contacted management. Never was. Returned a few days later (today) and was helped by Victor. This gentleman wasted no time and was on the phone trying to get me helped. Within 30 minutes he had called me back to tell me he had gotten everything straight. Haven't got to see if everything is straight just yet, but he showed excellent customer service and got things rolling. Unfortunately we don't see that too much anymore. Kudos Victor! Thanks for your help!
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July 2023 by Raphael Reyes Juarez
When you pay they ask you for a tip, making you feel uncomfortable ? Also, they don’t provide towels like in other places. And, there are no shades to clean the inside of your car when other Mister Car Wash businesses have shades! There you’re cleaning your car with direct sunlight burning you. How come they charge the same rate? Not recommended
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July 2023 by BARAMBA
Very careful , those kids selling monthly membership to you , they don't tell it's going to be continued charges to your card !? even though i had canceled my membership, but they had been charging my card for past three years !! when I contacted them , they say we can only give you one year free car wash , we dont refound your money !?People , they had stolen $720.00 from me , they want to give back one year free car wash , when i told them , i don't need car wash anymore , she said take it or leave it .. ?Don't be fooled by this companies replies to your complaints they are computer generated !?Finally they called me , and offering me $150.00 ?ladies and gentlemen , if you join their monthly plans, make sure check your monthly bank statement , because this company using push charge !? which is illegal , very careful . imagine they have 400 locations , and if they use push charge on their customers , what kind of money they are making . if you had the same problem as I had , get in touch with me , we can bring class action law suit against them .
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June 2023 by Michael Lee
The wash sucks with trucks. It leaves the tailgate untouched. Also they sell you on the nice wash and I don't think it's different from the cheap wash.
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June 2023 by Edward Sergeant
I have to go thru this wash 2 to 3 times to get any sort of clean. Tires are always dirty and it's running my wheels. I sprayed the wheels and rims before going into the wash and was told I couldn't. The girl working was reluctant to hear my side to explain that if I didn't my car would be a mess and they need to make the wash better then if we're paying for all our vehicles and can't even get clean. Last time I go there. She was "sweet, sassy and rude". I won't be back. I'll be canceling my memberships and will be going elsewhere so I don't have to pay your high prices and still have to wash my car by hand before and after still. Bad business practices and even poorer communication standards for employees. Any response to this initiated by the business about spraying my wheels prior versus how you can be better at getting or cars clean and addressing employee attitude are a waste of your time. It's consistent with the rudeness. No excuses when customers are still nice and get talked down to or get sloppy, careless work.
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June 2023 by None Ya Business
Way too much soap. The cars go through the wash too quickly. The rinse cycle is horrible. It appeared that some of the rinse devices were not operating. I ran my car through 2 times. And there were still tons of soap and soap spots located all over my car. This this is why I have champion car wash.
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May 2023 by Sean Trujillo
This place is good in general, the carwash is nice and you get to vacuum for free after. But people are always cutting the line here. I don't know why people have a hard time understanding places in lines but whenever it's busy, someone cuts the line someway and it's a little annoying.
