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January 2024 by Gabriel Rivera
Do not use Jackson Hewitt! They entered my account number wrong and had my taxes deposited in someone else's account. They will not help me resolve the issue because it's not there problem.
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December 2023 by Jozzy Castillo
Jackson Hewitt on north main in Las Cruces NM is my go to place ... Rose Tidwell is the best ❤️❤️❤️
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December 2023 by Tyrome Williams
Rose Tidewell had the best costumer you could ask for !
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April 2023 by Rebecca Stowe
Jackie is awesome! Professionalism, efficiency, knowledge and friendliness is what she shows you. She helped me to understand a lot of the tax situations I ran into while being there in the office in Las Cruces.Thank you so much!
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April 2023 by Lisette Bencomo
Jacqueline Bustamante on Main location was extremely helpful. She thoroughly explained my tax obligations and walked me step by step through the process. Definitely returning for my tax needs with her!
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March 2023 by GiGi Arguelles
Jacqueline Bustamante went above and beyond to help me with my self employment filing this year! Knowledgeable and respectful.Give her a call!
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March 2023 by Kenny Caudle
Chris BErman was a pleasant man and treated me with respect.
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February 2023 by Samantha Strawbridge
My husband and I have been coming to Jackson Hewitt for many years an have had great service every year. My tax man Robert Baker is the best tax preparer we have ever had and he goes above and beyond to get you back the money that we deserve. If you ever need a great tax man go to him at Jackson Hewitt on North Main I strongly recommend it. Thanks Jackson Hewitt
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February 2023 by Kim Williams
I will never use Jackson Hewitt again. My sister had her taxes filled there last year.. the tax preparer made an error on her state tax return. After she received a letter from the state and was able to have an amended return filed by another preparer w/ Jackson Hewitt (who told my sister she would receive her refund in 6 weeks). Well, 6 MONTHS later she finally received her state refund. My sister had to make multiple phone calls and was never offered an apology until she went up there after her calls went unreturned ( she basically had to ask for an apology). Being the reasonable person she us, my sister asked for partial refund ( although in my opinion she should have received a full refund)... my sister was told they were not able to offer her a refund because they are a franchise?..?!? I find that totally unacceptable. She couldn't even receive the rebates she was eligible for because of their tax preparers error until the amended return was completed. It took 354 days for her to receive her state refund. And a partial refund was too much to ask for? My sister feels like shediscriminated against. My family and I will NEVER use their services again.
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February 2023 by Brandee Mtz- Romero
Jackie in the Las Cruces branch is a excellent tax Pro who helped us fix our taxes that were completely messed up by H&R Block she also got us the best refund possible last year and did so for us this year as well I highly recommend them
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February 2023 by Je'rie Davis
It was quick, easy and simple I'd like to thank Chris Bern and Eunice Chavez for their hospitality and their extensive knowledge on taxes, Couldn't have done it any other way thank you guys!
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May 2022 by Samantha Romero
Danika was so efficient and made me so comfortable she’s very knowledgeable and always kept the conversation flowing I will definitely be going back
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April 2022 by Terri Smith
Very disappointed! Been doing my taxes at the JH on Main in Las Cruces, NM 7 years and this my cost went up from $99.00 to $299.00!Called to ask why it went up so much and the person I spoke to could not give me an honest answer!I do know that the Walmart JH is charging $179.I was under the impression JH was the same company where ever you got your taxes done!Will never go back to JH!
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April 2022 by Javier Figueroa
As a Customer for years The N.Main office has always been good and prompt with there work. Jacqueline Bustamante was my tax Preparer this year and was Awesome. I will be back again!
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April 2022 by Rick Ortiz
Rose Tidwell was very courteous and knowledgeable about tax information both federal and state related. Highly recommend filing with Jackson Hewitt and working with Rose, you will be happy you did!!