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January 2024 by Kegan Torrez
Trent, went above and beyond tonight with a great attitude and great customer service to help my husband, even though we kept him later than he needed to stay. Very much appreciated!
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September 2023 by Hanne Burleson
After reading the negative reviews, I just had to chime in. My husband and I have been banking with First New Mexico Bank for 18 years, and to this day, we have NEVER had a negative experience—quite the opposite. We are always treated respectfully by everyone who works there, including management. I can't even imagine banking anywhere else. First New Mexico Bank, thanks for your excellent service.
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September 2023 by Mar Wilhe
Excellent experience.Mrs. Jaycee Offutt, Misty Madrid, Diane Tovar, Mrs. Pantoja, and all the bank staff that talked to my husband and I were very friendly, professional and efficient. Everybody were above and beyond our expectations.Without 1st New Mexico Bank and their staff help, my husband and I could not accomplish our dream of having a home that we needed so badly.Thank you all for everything you did for us.We highly recommend 1st New Mexico Bank and their staff.
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July 2023 by SJ Saenz
What kind of bank won’t sell you a cashier’s check. Here’s a hint if you want a larger customer base, start with customer service!
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June 2023 by Rick Astley
Never a problem
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March 2023 by Victoria Torres
We did our land loan through FNMB. We worked with Richard to get the loan, and we just finished paying it off and he also assisted with getting all of that concluded. We would definitely use them again. Wish they had mobile banking, that would be the only negative, as we either had the option to pay over phone for a charge, send a check, or set up auto-payment. Not terrible options, but would be nice to have been able to pay online
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August 2022 by Yolanda Gonzales
Very very pleasant staff !
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October 2021 by Dev O.
Kind and helpful staff. They secured a loan for a home for me within a day. Looking for a local bank because I just moved to the area. Might move all my accounts here.
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October 2021 by dolores rodriguez
Love, love, love this bank because of the people! They truly care about their customers!!
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August 2021 by Ride Candy
My wife and I showed up at 4:30 to get a paper notorized. We were interrogated as to who we called and who we made an appointment with by Ms Deanna. When she finally let us in to see a notory named Ms Gonzales, she was very unfriendly and refused to fax our document. My wife told her she had spoken to a lady earlier on the phone and said she would fax it. Ms Gonzales said she’s not going to fax it but will see if someone else will. I believe it’s time to bank with someone else.
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March 2021 by Clark Madrosen
Poor service. Not being a customer, they refused to cash rolls of coins i had. Went to bank to see how i would be treated and it showed. THEY JUST LOST A,POTENTIAL NEW CUSTOMER. VERY DISAPPOINTED.
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July 2020 by Angela W.
Like all the other banks during this pandemic, the lobby is temporarily closed. There's an ATM area.
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September 2018 by BarrieAnn Cummins
Really nice people!
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July 2018 by Harold Byford
I also bank here and truthfully, its a great bank
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March 2018 by Leah Messina
Helpful & knowledgeable team. Donna in mortgage lending responds to my questions quickly and is a great resource!
