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February 2024 by Vanessa Martinez
Really frustrating when I'm told my package will be delivered by 12pm only to then say it's going to be delayed till 8pm.
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January 2024 by Mayra F.
Delivery on time and very good customer service.
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November 2023 by casamay maquinados
Excellent service
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October 2023 by Jose R. Flores
Very nice place
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July 2023 by L
Had some prescriptions sent from my parents from Oregon to myself in New Mexico as I just moved here and couldn’t get them filled here. These medications are extremely important to my daily functioning. Paid an exorbitant amount for 2 day shipping and they couldn’t find our house and DIDN’T CALL THE NUMBER (my phone number) ATTACHED TO THE DELIVERY. Was supposed to be delivered on a Friday and sat in a wheelhouse until Monday. Drove 2+ hours to las cruces on Saturday to find the package and left notes on every single door of the warehouse with my tracking number and name and PHONE NUMBER TO CALL. They attempted redelivery on Monday AGAIN WITHOUT CALLING and my partner just happened to be driving down our road and chased him down. They were taking my life dependent medications back to Las Cruces 2 hours away from my home AGAIN!!!! I will never, EVER again use FedEx Express to intentionally ship anything again. Our ground delivery guy called us the first time he couldn’t find the house and now meets us every single time at the end of our road by calling us. Out of 3 prescriptions the most expensive one was perishable and destroyed. These were shipped on ice to arrive in 2 days and I received them FIVE days later. FedEx owes me $214 for the destroyed medication and shipping costs. They have yet to reply to the claim I filed on Friday. Shame on you, FedEx.
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June 2023 by Branson Carlton
These guys are always efficient. The best UPS facility in Las Cruces.
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May 2023 by Paul Miller
This is the main shipping hub on the west side. This location has a drop box outside, and can handle large bulk items inside.Staff is friendly and helpful. Note: They do not accept cash at this location anymore.They have large boxes for sale, a good selection of free shipping packages and envelopes.There is a ramp and handicap powered door at thos location. Plenty of parking, and not very busy everytime I have been here. I have never seen another shipper.
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March 2023 by Joe Medina
Well my wife didn't get her valentines roses delivered to her work which tracking said they would be there at 1:30 pm they just now got delivered to our house at 7:00 pm NOT HAPPY AT ALL!!
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February 2023 by Luv 4.
I had an item that was to be delivered NEXT DAY! And on tracking, it said it would be delivered between 9 and 145 today.. i got a message saying it was delayed, BUT it was still going to be delivered by the end of the day. NOPE!!! I had things I could have done today.
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December 2022 by Bosco Jacko
Walgreens couldn't do what FedEx store did with the same exact paperwork. I need to understand why.
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December 2022 by Hub of Insanity
Packages labeled “fragile” get thrown over a wall when there’s a perfectly fine open gate not even 10 feet away from where they threw them over. You ruined christmas for my little brother, his phone was coming in and now we have to wait until after all the holiday madness has died down to get him the major gift of this season.
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December 2022 by Kathy Turkell
Convenient and friendly staff.
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July 2022 by Laura De La Cruz
Jonathan was amazing! Great service! Glad I found you ?
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July 2022 by Brian Foote
The counter employee was very helpful.
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June 2022 by Willard7875
Very helpful and courteous regarding a return I had yesterday. Made sure my package was safe, secure and met all standards. Thank you and keep up the awesome work Fed Ex.
