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June 2023 by Serina Barela
Have never had to use storage and was not sure what I was doing. Rachel was so helpful and honest. I'm glad I found her.
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October 2022 by Michelle Bailey
I was used as a reference for my employee and this place won't call him for some reason, the lady keeps calling me. After she heard me tell my employee "guess who" she proceeded to TEXT ME FROM HER PERSONAL NUMBER TO TELL ME NOT TO BE RUDE AND SHE'LL PRAY FOR ME AND I SHOULD BE HUMBLE. How absolutely unprofessional, what right does she have to harass me like this? I'll be contacting their corporate offices at Ranch V Holdings with screenshots as well.
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October 2022 by Kimberly Perez
Rachel is awesome! So helpful and very informative, clean and I know my personal property is completely safe! 5⭐️
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September 2022 by Estrella L.
Rachel is a great manager. She is very quick to respond with any questions or concerns. She has been nothing but kind to our family
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May 2022 by Estrellitamicorazon Amor
One star because it cannot get lower. A new company bought these units and doubled the rent. The manager lady is an ish. They have all kinds of extra hidden charges. Charges for insurance, double charge for late payments, triple charge if it's a few days late. They want your credit card numbers and don't want to take cash. They lock and change the codes. No security, this place gets robbed probably why they try to charge you an extra insurance cost. They wouldn't honor my original contract and started to charge me double. The spaces are small. They charge triple what you pay in Cruces for a closet. The lady is really rude and harassing. She calls to harass the customers. They do not clean the storage before rental. It was full of spiders, then wanted to charge for not having it cleaned out. Full of black widow spiders. The lady looks crucked out. Not the type of person you'd want to trust with your credit card numbers. Stay away from this ish hole.
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May 2022 by John Bourne
The Lady is very rude also they have limtes their hours so yoir cannot acess your unit after 6 and limted on weekends Stay away
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May 2022 by Jim Kline
Worst storage place ever. And I have rented many for my tools. Nasty and mean people. Forget about it. Seriously sux.
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July 2021 by Victor C.
Under new management recently and the owner is super friendly and helpful. Great customer service as well as flexible on your payment if something comes up. Highly recommend this business.
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December 2020 by Eldon Ayers
Good place and Dale is great.
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November 2020 by Matthew Bucher
This is a clean nice storage co. Dale is great and a super on site manager. Good value.
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September 2019 by Debbie Getman
its okay but the first time I went to get in somebody on a bicycle let me in with their code just because I said I had a shed their not good
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September 2019 by Lupito Ramirez
(Translated by Google) Just pass(Original)Solo pase
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August 2019 by Carlos Parra
I went to rent a storage unit but I was early. I left and came back at 10:03, the security gate was open, I proceeded to look for the facility manager and he was not where on the lot. As I was returning to the office (still closed) a vehicle puled up and it was the manager -- he finally showed up at 10:20. The manager asked what we needed and I said I would like to rent a storage unit. He then proceeded to ask why I was looking around, I informed him I was here at 10am and was looking for him. He complained that I was there before 10am, he saw me there at 9:55! I asked him why he wasn't here at 10 and why the security gate was open. He became upset and didn't want my business. This is unfortunate, because the owner is a nice, customer service oriented. This Manager doesn't care about customers or their things in storage.
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April 2019 by Mary Ann Best
Well maintained. Facility is well located off Thorpe Rd. Access is controlled by a access code, and you can get in 24/7. Well lit.
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April 2018 by Jan Johnson
The security Gate broke more than two years ago. Security lights are burned out. People are coming in in the middle of the night, cutting locks, And cleaning out lockers. Mine was one. The owner said just go to the police. He's not taking any responsibility! Now I received a notice of action for storage unit that my son emptied almost a year ago. The manager is a nice man, But in capable of managing the property any longer.
