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December 2023 by Ryan Dailey
Theo is a great caring attentive associate with passion great communication honestly and has a great hard working attitude I am a happy customer and I thank God , I thank cricket and I think Theo for his caring and his knowledgeHappy and satisfied please great deals only spent 150.00 phone plus buddle with screen protector and , and casePlus got hbo max for one month what a deal !
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December 2023 by Trevor Villaluz
Good experience.oboy was helpful.hooked me up with a phone
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October 2023 by Eleanor Haisan
These people would not help me fix up a new phone. The lady was rude.
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September 2023 by NM DK
Called the store to ask for iphone 15 , rude employee answer saying that i called yesterday and he had told me already lmao wrong person buddy learn how to treat new customers
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August 2023 by Michelle Auriemma
As always, Theo was the absolute best at helping me get my issues fixed. His intelligence and a good sense of humor is always appreciated and makes for happy customers? Thanks Theo!
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April 2023 by Roy Parra, II
This Cricket Wireless Rep was refusing to run an eligibility check for my friend and told me that he has to purchase a phone first before he runs the check. I was respectful throughout the entire conversation and he got very rude and just refused to do his job and was only trying to get a sale. Very unprofessional and he called the cops on me and had me trespassed even though I am a customer. Request me through my email for copy of full video.
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March 2023 by Jovanni Mejias
Theo thank you , for the amazing customer service. ?⭐️⭐️⭐️⭐️⭐️ very patient and helpful to my new line and phone cases.
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February 2023 by angie flores
went in to have them help with the sim card , they put in an old sim card threw away the new one .. now my phone isnt working right
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January 2023 by Angie F.
i am a long-time client i went in for help with transferring data, he tells me ez fix i get home realize 1/2 my data is missing go back to see what happen he had taken out my sim card put in the old one , threw my new one away , made no attempt to look , replace or try to retrieve my pictures , they use to reward loyal customers- this is old at&t time to switch
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January 2023 by M M
Was with them 8 years after the jerk in the valley location made it abundantly to clear future costumers we're more important than existing ones. my Viit there lasted all of thirty seconds dude inside wouldn't let me get a word out kept cutting me off. Needles to say I won't be a cricket customer. Not that it matter. One bit to this company.
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January 2023 by Jay Lee
8 years I've been with this company instead of offering me the same deals to add a line they would rather me discontinue my service and go else where. Potential clients get treated like gold whilst existing clients get question about identity no pros foe being g loyal... gonna feel great to quit this service. Loyalty... a dying art
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November 2022 by Desmond Murphy
knowledgeable and very helpful.
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January 2022 by AMR
Got my mom a phone for Christmas and the gentleman were very helpful and nice..
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January 2022 by Amanda Richier
Got my mom a phone for Christmas and the gentleman were very helpful and nice..
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November 2021 by Stephanie Schumacher
My husband and I came in to the Cricket location and were greeted warmly and immediately by Steve. We decided to upgrade our plan to 4 lines for $130 per mo. which is an amazing value! Being that I have had such a great experience as a Cricket customer for several years, my husband converted from Verizon. Steve was exceptionaly wise and helpful with regards to the benefits and enhancements of changing up our plan, and the phones we purchased. The store was very busy at the time of our transaction, and he took the time needed to make sure we were completely satisfied! After our very positive experience, we will only visit the Valley store in Las Cruces! Thank you Steve!
