“The Main Street branch is leaps and bounds better than the Lohman Branch. Every time I go to the Lohman Avenue Branch, I am treated very badly. My mother, best friend and kids have witnessed it and are just as blown away as I am and people have said they would never bank there being treated that way. I drive across town to the Main Street bank just to be treated fair and right. I am not sure how they are so awful to people and get away with it at that Branch but I will never go back to that Branch. I am so thankful the North Main location exists and this Bank's location would be my suggestion if you Bank at WSFCU? The atmosphere is excellent, customer service is excellent and you are treated like you are a human being and account holder that matters to them. They greet you at the drive through window every time and at Lohman they literally say nothing unless you press the button to speak to them, it's literally night and day how you are treated from one Branch to the other.”
“I would like to give a thank you to Marciela off of University who helped my husband with his account. She went above and beyond to assist the best way she could and she was able to locate that the issue was an error within my husband account. Thank you again for taking the time to help him versus giving us a generic answer; You’re truly a star!”
“I opened an account and the whole process was quick and easy. The entire place is warm and inviting. The staff is great and very professional. I highly recommend them on every level.”