Cowtown Boots offers a well-organized store with a great selection of boots and western wear. The boots are of good quality and priced well. Staff members are friendly, helpful, and kind, providing excellent customer service and making it easy to find items. The store is clean and welcoming, with a positive shopping environment. However, customers note that the selection of clothes is minimal and that the store does not allow bathroom use. Overall, Cowtown Boots is recommended for those seeking quality boots and friendly service in a helpful setting.