I and my wife just opened an account with Citizens Bank, & so far we have been pleased. The help we had was very prompt and courteous, honest! I recommend this bank to anyone, that doesn't like the long wait, they are never very busy! They also just opened another branch in El Paso, Tx just FYI
February 2017
this is not normally the branch i use but if i am with a friend who is driving me this would be the branch i use because he lives on that end of town the folks at all citizens have been courteous and friendly even when i was confused as to what i was doing they talked me through it got me to explain what specifically i... read full comment
January 2017
I have an account.. Called to have them raise my spending limit for the next two days. Was told it was done.. Lie! Drove all over town trying to get the ATM to live up to the banks expectations but nope! Now I have a $70 late fee on my rent because bank Rep can't do their job and lie!