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November 2023 by Heide Schooling
Wasted my time and money! These guys are liars and insurance scammers! Screwed me over on my 2020 Toyota Tundra!
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November 2023 by Melanie Gaytan
It has been 5 weeks and it was supposed to be max max max 3. It may be excellent work but I wouldn't know yet now would I? It is just 1 bloody door. It has completely inconvenienced my entire household and family. Communication was non existent on their part, I had to call or go in person to see what was happening each week. I wish I had just left it dented at this point and I'm not even responsible for paying for the repair or terrible rental car.
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August 2023 by Angela Iracheta
Thank you Mr. Acosta for pairing with the collision to get my tailgate fixed, a huge thank you to Scott for getting it done right. He mentioned he didn’t like the way it came out the first time so he had his team re-do it all over again. Overall I’m satisfied with the outcome!
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May 2023 by Jacinda Au
Manny was a great help with my honda! He contacted me and kept me updated on my vehicle. They did such an amazing job and my car looks completely brand new ! Thank you for all your help and i totally recommend speaking with manny!
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May 2023 by Daryn Duran
I wrote that I don't know yet, cause I haven't received my vehicle yet (door dent). It's been 3 weeks now. I'm disappointed, and I still haven't received my vehicle. I should get a discount or compensated for the delay.Service: Body & Trim
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April 2023 by Deandrea Amezola
As much as I love the work they provide, their communication and customer service is horrible at times! We dropped off our car Feb 13. It has been in their possession for over a month and we are still yet to get our car back! When I’ve called Ivan has always been kind and respectful but the girl who answers is so rude and likes to cut people off when their talking. We go days without a response because we have to specifically speak with someone in order to get an update the calls don’t get answered which is very frustrating! We finally spoke to a manager Scott last Tuesday and he told us we would have our car by Tuesday or Wednesday it is now end of day Thursday and we got told today thru TEXT our car won’t be ready till end of week NEXT week! I’m beyond frustrated with this company. As much as I LOVE the work they do I will not be returning due to the lack of communication and awful customer service!Services: Body & Trim
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April 2023 by Carlos Abreu
The upmost respect goes out it to Manny. He was extremely helpful throughout my entire process of getting my vehicle repaired. From helping me mentally get over the accident to getting my vehicle out on the road in no time. He communicated with me throughout the entire process and took great care of me. Thank you manny !
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April 2023 by Ralph Martinez
Manny Caballero was very helpful. Kept me up to date on the status of my vehicle. He is very knowledgeable and professional. Would definitely recommend taking your vehicle to Manny.Services: Body & Trim
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April 2023 by J B
it's been 7 months and they still have my vehicle....I understand parts are hard to find....but for 7 months....UPDATE....so per the wait....so far no issues with the car....it looks great and everything underneath looks good....the one star is for the length of time it took but we do understand due to parts taking forever....thank you Manny for the help and keeping us updated....much appreciated....Services: Body & Trim
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March 2023 by W S
They worked on my brand new Tacoma 3 different times last summer for a bumper cover issues. After 2 weeks of their last "repair" this started happening to the bumper cover pushes in on both sides. I no longer am in New Mexico and Toyota refuses to work on it since they already paid to get taken to this "body shop". If I can atleast help anyone stay away from this place with this review I would because their work is shoddy.Edit- was told to call and try to get this rectified in the response below. Have called 3 times and Luis Acosta seems to be busy every time and no call back.
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March 2023 by Colleen Gould
Excellent service! Scott was awesome!! He replaced my Toyota passenger mirror in less than 20 minutes. I recommend Bravo Collision without hesitation.Service: Body & Trim
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February 2023 by Signy
My wife brought our car in at our insurers recommendation to get some minor glass damage fixed. Manny was friendly, kind and delivered incredible customer service. While I hope I never have to take my car back to a body shop, Bravo would be my absolute first choice if I did.
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January 2023 by Kaitlyn Moran
Still not happy with this whole process. I need to speak to someone about my car still pulling to the right after they supposedly repaired it…. And test driving the vehicle. UghServices: Air & cabin filter replacement
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December 2022 by Brenda Brown
Here's how they left my car after having my vehicle for weeks! THEY GOT CAUGHT with their shifty bodywork!You all can keep your comments because you damage customers and then ignore them! My reviews won't stop!So Bravo replies with a generic message once again. They never pick up the phone and call me. But, they want to say they're sorry for leaving my vehicle unrepaired and returning it to me as it was. Your services are a far mile from striving to provide good service! Once again words are all it is from Bravo!I will add, the expert witnesses who inspected my vehicle when this was found - stated "this is really bad and an unsafe vehicle to drive" However, Bravo says they strive ..... the only thing they strive for is revenue regardless of the customer's satisfaction or safety!Services: Tires
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October 2022 by OGBEIDE JOHN INETIANBOR
Very good staff. Always willing to help. The estimate guy, Manny, is an angel!Service: Body & Trim
