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March 2024 by Layton T. “Lee” Webb
Great service
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March 2024 by carl semar
Excellent service
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March 2024 by Eduardo Chavez
In an environment where there are several places to get tires, have them repaired, etc., Big O on El Paseo Rd in Las Cruces stands above the rest. I called them about 10:30am on a Friday looking for a flat tire repair/possible replacement and they were very kind and up front with expectations. They even ordered a new tire in case they couldn’t repair it. Thankfully, they repaired it and did not charge. Overall I was in and out within 90 minutes. Logan and all of their staff were great!
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March 2024 by Jonathan Duran
Excellent service my Honda civic si drives like new now
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March 2024 by Jonathan Whitten
Great place! We got a screw in our tire and had to make an emergency stop. They got us in quick and patched us up. Jake was super helpful and got us on our way. These are real people here and not just workers. Didn't even charge us.Plenty of places within walking distance to eat while you wait.
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March 2024 by Marcos Torres
Great service and tires!
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February 2024 by Destiny Hernandez
Staff was very nice and quick.
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February 2024 by Joshua Reynolds
I stopped in with a flat tire after work and they squeezed me in before closing. Jake Brown was very polite in the front and didn't charge for the patch. Great experience.
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February 2024 by William Jacobs
Always take care of my tire needs. They always do a great job
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February 2024 by Frank James
First of all I’d like to say that Big O an exceptional place to have repairs done. For the most part the mechanics are honest, efficient and capable. I usually always take my vehicles to Big O for light repairs, maintenance, and of course, tires.That said, this particular Big O is an absolutely fantastic place. The staff are all friendly, professional and good at whet they do. It makes for a great atmosphere especially if you choose to wait at the shop while your vehicle is being repaired.I highly recommend this particular Big O. Special shout out to George who usually works at the counter! This young man is a valuable asset to the company with his knowledge and customer service skills. I don’t know how well he is paid, but he definitely deserves a raise! Thank you George for all that you do…Frederick Jones
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February 2024 by Cecilia Davis
Excellent! So glad I chose BIG O on Paseo for a brake flush & alignment. Super easy scheduling and helpful, courteous customer care from first call & convenient shuttle to timely completion of work. Transparent pricing (and better than competitor's) without the dreaded upsell and repair list you get from others. First time with Big O, but won't be the last!
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February 2024 by Jacob Rivadeneira
Guys up front were pretty cool and they took care of my alignment with out an appointment and were pretty fast.
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February 2024 by joe aragon
Knowledgeable staff
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February 2024 by Mark Yerg
This shop was a lifesaver for us. We are visiting the area traveling with a travel trailer and noticed bad tire wear on our tow vehicle. Took the van in and staff noticed a leaky radiator as well. New tires, new shocks and new radiator all done in day. Extra bonus was the shuttle ride back to our campground so we didn't have to wait all day at the shop. Worked with Gus Sanchez, super nice and knowledgeable guy. Thanks to everyone at Big O for the timely and professional work!
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January 2024 by Andrew Gomez
Went in for an alignment, got CV axle replaced and was told that it was bad and needed to be replaced before the alignment can be done. Over $400 later and my alignment couldn't be done. Vehicle was returned with new set of tires and wheels on it so that with no alignment done would end up wearing these tires out and ruin the tires. I'm disgusted that they would do that.
