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November 2023 by Troy Etsitty
the people here are very rude and inconsiderate towards the customers. they need to overhaul and fire the crew and hire more nicer workers.
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September 2023 by Frednando Newman
Have no issue's with banking here. Good customer service. Easy to use app.
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September 2022 by MELVINA SLOAN
I don’t recommend anyone banking with these clowns. They all have major attitude problems. They like to put funds that don’t belong to you into your account. This happens every Fridays on everyone’s payday.I argue with them about why I always see funds that I didn’t put into my account is available for me to use or I would see a notification pop up on my phone screen letting me know I have funds available.This company is playing with peoples money and putting in other peoples account.No stars for these clowns of a circus there running. I suggest to take out your money and bank else where.
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September 2022 by imdaNDN
Called all week, 4 or 5 times a day, got through maybe 3 times and got transferred to another person that won’t answer the phone, left 5 messages with no return call, I might have to take a day off of work just to do some banking!! One star is giving them to much credit!!
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March 2022 by Verlyle Nells
Place has changed. Too many problems. Where to start. Active member here.
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January 2022 by Lorraine Begay
Service stinks, and very unfriendly, needed a notary done for mother who's a member ,and disabled, was turned away because the lady who does Notary says she's only bonded to do inside business
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October 2021 by Tanya Willie
I had some funds withdrawn fraudulently from my account. About $900! Filed a dispute right way and did everything accordingly. Waited to hear from them. Nothing they said it would take 6 weeks to get fixed and returned.. waited that for them to tell me that person quit that was taking care of it. So someone else picked up the case and right away said they couldn't do anything about it. Pretty much had to take the loss. Questioned it again, now that offices are opened. Just for them to say again, well it was transfered to someone so we couldn't get the funds returned???? Considering I never authorized the transfers!!
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August 2021 by Verranna Begaye
The credit union is just getting worse and worse. I called for 30 mins straight and finally gave up. Did a walk in because they wont answer their phone, asked why they don't answer. A lady said if we are busy inside we dont answer any calls. That's such an inconvenience. It's so hard to get anything done there. The line inside and drive thru is always so long and phones are never answered.
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July 2021 by n f
Has to be the worst experience I've had with banks. everyone always in a bad mood here. Nobody answers the phone. They all must be so busy with their difficult jobs. Somehow I can't spend my own money. Please, don't waste your time with this bank.
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June 2021 by Your Name
1. Terrible service. 2. Don't bother calling. They let it ring and disconnect line. 3. The fees they charge are ridiculous. 4. There's too many problems to list.
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June 2021 by Dazai Joker
Slow business. No one answers incoming calls...bad service.
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December 2020 by R Salt
Drive thru available for deposits and withdraw for customers is open.
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December 2019 by Sam Cook
Bad to do business there , employees are not helpful, no one to answer the phone, the servers are always down ,they take out your money with you knowing,
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December 2019 by MJ Benally-Charley
It's a great place to do b your banking business....I change my mind....this bank is very racist and stubborn....the DIRECTOR IS SO UNREASONABLE AND SHE BLOCKED ME FROM BANKING THERE JUST BECAUSE MY EX-HUSBAND REQUESTED THAT THEY DON'T BANK WITH ME.
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October 2019 by talkterry1207
They still don’t answer their calls ! Need more employees to answer calls!
