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March 2024 by Kristy Edwards (Bean)
Autozone is my #1 go to auto parts store. Knowledgeable staff. Most employees are Friendly. Have a had a few grumpy but usually great service and staff.
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February 2024 by Donna Benally
Awesome good customer service and greetings. The staff are always very helpful and great communication. AutoZone is my # one store when it comes to auto mobile parts and accessories.
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January 2024 by D H
No help at all. Especially from the Woman Worker and the young kid. They will constantly sell you the wrong part and give you a hard time with returns. They both know nothing about auto parts. Especially the older woman. She will argue with you and will just tell you idk it's what the computer says.. she offers Zero help at all. Won't even order a part for you. I don't understand people like this. If you clearly hate your job or don't have interest in the job at all. Leave the job. Because people need to get the right parts to fix the vehicles they are working on. Dealing with these idiot workers just makes everything more difficult.
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October 2023 by Jackson Webb
They have everything you need for vehicle repair and maintenance, good tools too
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September 2023 by Krista Croft
Kevin was a huge help to me! I was on a long roadtrip and our car was low on oil; Kevin helped me choose the right oil and even helped me put the oil in. His kind help was greatly appreciated!!
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September 2023 by Hussien Montoya
They had what I needed, but the customer service of the two men working really didn't help any.
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September 2023 by Rita
Bad customer' service, Kirtland Auto Zone needs new management and better employees
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May 2023 by 21 Colours
Perry, don't forget the name. He's about 6'6 and is the exact representation of customer service. I had issues with the screws to my plate, he immediately walked outside and took a look. Was more concerned about me saving money than making money. That's what will bring me back to spend money. 5 stars is for Perry.
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May 2023 by McArthur Begay
Awesome deals on oil and oil filter. Had one male working inside but he sure was keeping up with the phone calls and customers inside the store while his Co worker was outside assisting another customer. Awesome job. Keep up the good work
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April 2023 by Mark G.
I went to Auto Zone in Kirtland NM to get a cranking battery for my boat. Installed the battery . Tried to start the motor several days later, the battery was so weak the motor barely turned 2 times.& would not start. I put the battery on my charger for 4 hours ,it showed full charge . Same thing barely turned over 1 time. Took the battery back to Kirtland auto zone, the manager tested the battery with his voltage meter, told me there was nothing wrong with it. I told him if the battery was good it would have started my motor, which it did not do.. he told me would not give me my money back , he would give me store credit, & put that battery back on the shelf. This manager was incredibly rude ! I can't remember the last time I let someone talk to me like that. He was a big man hiding behind that counter. Those counters are not very wide ,the next time he talks to someone the way he talked to me he could very easily get pulled across the counter by what little hair he has left, & get his teeth stomped in.
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April 2023 by Bryant Gladden
I've been to a few stores with rude employees but this guy took the cake. I've always trusted Autozone but the Kirtland store won't have my business anymore.
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March 2023 by Alaina Woody
Rylan was a great employee who helped me with installing my battery. I highly recommend ???⭐⭐⭐⭐⭐
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March 2023 by David Curley, jr.
found air filters & oil 10w40 for my old gmc truck!
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December 2022 by Alden Blueyes
They lady there that evening was very helpful...when I was lost she knew it so she ask if I can help you... first time some there was nice enough to ask..... before it was uncomfortable to ask for help....this was last Thursday evening...
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December 2022 by Jacklyn Young
Awesome customer service. The lady who helped me was outstandingly helpful and was open about the bundle sales they had going on at there location.
