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September 2023 by NOTJunky Junkfoodsjunky
In general, it’s OK except for the fact, I have an SUV so it never takes all the soap off the back of my windowWhen I bring my car or truck through, it does perfectly fine
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July 2023 by Jenni M.
My significant other drove down to Hobbs to meet my family. Right before we went on a weekend trip together, though, he expressed the need to get the fluids on his SUV checked, and the oil and filter changed.He refused to go to the place that I have been going to because apparently he has an ex girlfriend who works there. I joked and said good I'll have a chat with her next time. He didn't think I was funny. LOL. I drove here on 6/23/2023 so he could go inside to check in and tell the service manager what he needed done. I thought we could just stay in the vehicle, but apparently not. I didn't see any signs, telling us exactly what to do. We arrived at ZK Express at around 10 AM. We waited maybe at most 5 minutes as all lanes where occupied.The entire process probably didn't even take a half hour. He declined to have his air filter replaced. The rest of the bill came out to about $93. If he had issues with their work, he would have told me but he made it back to Colorado just fine. The two employees that I interacted with while we sat in the SUV were very respectful and worked efficiently. Also, this is huge for me as my "second dad" and my ex-husband both used to work in car shops: theirs is fairly clean. Not messy or trashy. I drive my brother's full-sized diesel pickup often - at least 8 times a week. He recently got a full detail cleaning on it here - ZK Express did an excellent job getting rid of dog hair, kid prints, and junk food out of the cab. No clue what he paid, but it might be worth it every few months or so.Definitely putting this place on my list.
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December 2022 by Maritza Williams
Do not use!! Worse car wash. Scrubbers didn't even rotate except the front.
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December 2022 by josue herebia
Worst car wash ever, they need to do maintenance to this, if I knew it wasn't working properly I would had never payed 15 dollars for this, dam wast of time, I dont care for losing 15 dollar, I lost time and yall clearly dont give a dam about it, the left side that apparently spins doesn't work, and the ome that spins to clean in the front doesn't clean it because it doesn't touch the front. It reads wrong coordination to were your vehicle is parked. I would not recommend any one to waste your time here
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November 2022 by Wesley R.
Worst car wash ever $270 and this it what it looks like no refund and had to argue to get this much
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November 2022 by William Davis
It was a nice evening, after a beautiful fall day! ? The car wash was good and the annoying AI voice was gone.. ?The vacuuming area was clean and plenty of room in the trash cans! The extras dispenser was stocked, Armour All, Tire Wipes, Car Scents etc. etc.The vacuum seemed to be struggling a little bit, here and there. "Overall good experience" ?
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August 2022 by Brandon Fleming
They sprayed some bug remover on my hood and let me set in line long enough for it to dry now my paint came off and car had no paint problems before I washed it
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February 2022 by Michael Mulheran
Actually had a problem with the wash and rinse portion of the car wash. Amazingly enough there was an employee servicing the equipment. I told him I still had soap all over my truck. Without questioning me, he offered to run my truck thru the wash one more time at no charge. I will continue to visit this automated car wash.
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January 2022 by Leticia Enriquez
Change machine took my $10 and no numbers to call.
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December 2021 by Mickey Henderson
When I pay for the deluxe wash, am I supposed to still have enough soap on my vehicle to obscure my vision while driving?
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November 2021 by Felicity Forlorn5
Vacuum had zero suction. Otherwise great car wash!
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October 2021 by David R
It's a pain that the card reader doesn't work. I rarely carry cash, but I happened to have a $20 on me today. Also stinks that I got $5 of change in quarters. Y'all really need to be able to dispense the $1 coins if you're going to force people to use cash.
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October 2021 by Shawna Saylor
Car not clean at all.Won't come back.
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July 2021 by Nathan Eubank
I paid for the $12 wash but the wash did not run completely through. I called the listed number, and they showed up in 5 minutes. They were able get it up and running again without any issues. They even watched to make sure the wash I paid for went all the way through. Great customer service!
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April 2021 by walter j. Baker
Does not work good it fails to rinse off good it leaves alot of soap on vehicle.
