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February 2024 by carry mace'n
Proves the man cares
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January 2024 by Eduardo Miguel
I went to the post office and was needing some help and the lady at the front desk was not helpful and very rude.
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January 2024 by Lalaine Robertson
I inquire about shipping rates. A customer service guy his name starts with letter M was so rude. That job wasn't for him .Mr. M without us there's no post office! Calling postmaster of Hobbs, New Mexico train your customer service employees !
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December 2023 by Larry Blair
Called them 15 times today. opperated said if you want to speak with them stay on the line they will be with you NEVER!!!!
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December 2023 by Valerie Medlock
I've never had problems here, and the staff always helps me out when I need help with anything. The postmaster is also very nice. Thanks for always helping us out. I know we mail out a lot.
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December 2023 by JJ Franklin
The absolute worst postal service ever! WARNING THEY DO NOT CARE WHATSOEVER ABOUT SERVING YOU OR DOING THEIR JOB!!!The worst customer service hands down. They will blatantly hang the phone up on you when you try to call (I heard them laughing about it as they picked up the phone then immediately hung it up), if they answer it at all. They will blame all their failures on you and make it your fault they’re lazy and disrespectful. Please, please, please us any other postal service than Hobbs, USPS. You’ve been warned.
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December 2023 by Heather Lyon
There is an extremely rude lady who works the front counter here, tall with blonde hair, I forgot her name but because of her working here I dread walking in here every single time. I needed a piece of tape to tape my label to my package and after standing in line for 45 mins waiting, she refused to tape it for me and said I could purchase a roll of tape but would have to get in the back of the line. I left that day with tears streaming down my face. What a jerk
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December 2023 by Geoffrey O’Daniel
THE 5 STAR REVIEWS ARE NOT REAL CUSTOMER REVIEWS.Just atrocious. The thought of this post office makes me nauseous. Such flagrant disregard for customer service, ugh now my head hurts. Don’t believe the 5 star employee self, friends and family review padding this USPS has put in these reviews. All Lies!
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November 2023 by IRIS CHICAS
Not helpful! Holding our mail because they refuse to assign and give us our mailbox key!
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August 2023 by Ariella Wood
We had several issues with this post office, but I was able to talk to our carrier and get things straightened out. I’m very happy with our carrier and the efforts he’s now making to deliver our mail and packages. Thank you Hobbs USPS!!
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August 2023 by Aria W.
We had some miscommunication about oversized packages and jumping dogs, but I waited for our carrier and talked to him, and we got everything straightened out. I'm really happy with my post office again. Thanks guys!
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August 2023 by Jackson Keys
Our postal carriers are pretty good. They are polite and do there jobs fairly well. The only complaint I have is that if they have no mail to drop off, they do not check to see if I have mail to send out. Sometimes my mail will sit in the box for nearly a week before the carrier picks it up.
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August 2023 by John Arnold
If I could give a negative star I would. Waited in line forever to send a priority letter. One clerk who moved like a snail. No back up clerk. Scary to think they handle our business.I agree someone higher up in management needs to come and revamp this office.Worst I've ever had to deal with.
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August 2023 by Angie Feliciano
Like this all the time where are the three stong lady’s at don’t go around 11am-2:30 if you want to stand might help if people know how to mail a letter to
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June 2023 by Brittany Shaughnessy
Even after making a formal report we continue to have missing packages and most of my packages have also been obviously opened slightly (clean slices through packaging tape). This is absolutely ridiculous and I will be filling out another formal complaint. The delivery drivers have no regards for other peoples things and are so bold to just steal. Obviously they have continued to get away with it regardless of reports so why stop?
