January 2024 by Jenni M.
My review of Taylor's Weed & Pest Control is for their 6-step lawn care program as well as their home termite treatment. First off, all of the employees I interacted with in person and on the phone were all friendly. Before the termite treatment ($2,142.66 for the entire house which is over 2,200 sq. ft.) which consumed a full morning, I'm glad I was able to rip out all of the flooring and the baseboards. This way the owners - a husband/wife due - were able to better evaluate the evident, past termite damage. I was told I would not need to move anything in the garage, but when the crew got there they told me I had to everything away from the walls. All of my moving boxes were in there. I was fuming. There are three reasons why this couldn't be rated 5 stars: - I had to remind the termite guys that they needed to put treatment in a crack inside the house where they said they would before they tried to leave. - The broad leaf herbicide (about $120 per treatment) that they sprayed on three different occassions was sprayed in what I would call too windy of conditions. I know we live in a windy area. It sucks. Wait, no it blows. Ha! But it's not fair to me that my yards got a half ass job half of the time. On top of that the weeds are just prevalent as they were before. The fault cannot be completely pinned on them as I did not do a good job keeping my yards watered & rarely pulled any weeds... a key to maintaining a healthier lawn. - Their lack of communication... Aside from the major mishap previously mentioned, I never knew when the guys were coming to spray the lawn. They never gave me a phone call about them. Lastly, they never called my brother back who wanted service at his house (also in Hobbs) the same time that I did. I guess I shouldn't have passed my phone off to him the day I requested lawn service my house then his. Overall, I'm more than happy to support local businesses, but things could improve.
