Permian Ford in Hobbs, New Mexico, is a highly praised dealership known for its exceptional customer service and expertise. Customers consistently commend the knowledgeable and attentive staff, led by Michael Nance and Daniel Baeza, who go above and beyond to ensure a smooth and pleasant experience. Leah Madrid Jones, a sales representative, has been praised for her deep understanding of the latest Ford models, such as the 2025 Ford Explorer, and her ability to guide customers through the entire purchasing process, including insurance transfers. Customers have expressed their gratitude for her clear communication and the confidence she instills. The dealership's commitment to resolving issues quickly and effectively has also been highlighted. When a customer's car broke down, the Permian Ford team promptly diagnosed the problem, fixed it, and had the car back on the road within just two days, saving the customer from a costly engine replacement. Overall, Permian Ford has earned a reputation for exceptional customer service, with customers commending the team's passion, efficiency, and willingness to go the extra mile to ensure a positive experience. The dealership's dedication to its customers is evident in the overwhelmingly positive reviews it has received.
Leah Madrid was very knowledgable about the 2025 Ford Explorer model. I bought the car from her and she showed me how to use everything on the screen. She also helped me transfer my car insurance from my old car to my new car.
August 2024
I was surprised that it only took a few hours to get the things done that needed to be done, thanks!
August 2024
Staffs always trying to work up good deals oil changes are usually pretty quick
