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November 2023 by Nigerian Cockroach
I’ll never bank there again, first off the service was rude, there was we only one good employee her name was yzane I believe, she was so sweet and did her job well, can’t say they same about literally any other employee including their manager
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October 2023 by Tina Richard
I did like this bank until I had money taken out of my acct without my permission. I filed a dispute because I never authorized it. Well upon investigating it I get a response saying upon contacting the merchant I authorized the transaction. Really ?? What do u think they are going to say? No let me give her money back? Thought they covered people with their insurance. Very upset. Lost money I didn't have.
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June 2023 by Patrick Santiago
They don’t care about customer service
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December 2022 by Sean Brown
Y’Zane was so awesome and helpful! Thank you so much!
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March 2022 by Shannon Emery
Great people and they are always very helpful!!!! They do an amazing job!!!!!!!
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January 2022 by E Rascon
worst service ... they never have cash nor can they authorize checks
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December 2021 by Eliud Trevizo Rascon
worst service ... they never have cash nor can they authorize checks
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November 2021 by Hailey Sanchez
They are never rude Hobbs nm bank should vote destiny employee of the month
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October 2021 by Mark Herridge
Tried to get 2 rolls of quarters. Was told they couldn't help me if I didn't have am account. I said "well I guess, thanks for nothing". They replied "you're welcome".
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December 2020 by Larry Sullivant
Great place to bank the staff is amazing always helpful
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February 2020 by MGE Loco
Great place to bank the staff is amazing always helpful
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January 2020 by Jennifer Simon
They are so slow due to not having enough people. Sometimes the line goes out the door at Walmart. Perhaps if they put in an ATM that accepted deposits it would save tons of time. They could also save time by not catching up on gossip with customers they know. Do your business and move on. Converse on your own time.
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October 2019 by Susan Stewart-Britt
One star because I can't give zero! I have banked with this bank for over 10 years. If this was the branch I had to deal with all the time I would close my account immediately. HORRIBLE customer service. I've called and complained but no improvement. I will drive to Lubbock but will not deal with this branch again. The branch is the slowest I've ever been to. The tellers NEVER smile. Come on first convenience bank if you can't improve this branch you might as well close it. They give you a horrible image!!!!!!!!
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August 2019 by Diane Garcia
Because they really try hard to give good service.
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April 2019 by Lee WOOD
Nice people and the girls here are easy on the eyes.