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December 2023 by Oscar (Kicklo1)
Great Place,great peoples
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December 2023 by Lacy Northcutt
I never have issues at this autozone. They are always helpful. I did have to go back because I was overcharged but it was just a simple mistake...it happens. They made it right and I was on my way.
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December 2023 by Lisa Berry
Thank you Felisha for helping us!
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October 2023 by Belen Quinonez
The autozone in Hobbs Nm is getting worse and worse they have terrible service and bad attitude
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September 2023 by Christina
Very helpful had my brake pads in the store friendly staff
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June 2023 by Jenni M.
This Autozone is alright when parts are in stock and you get decent help. The parking lot is a bit tight and there's only one way in and one way out. Back in earlier April 2023 I was looking for some wildlife whistles for my Jeep. I checked their website before heading to the brick and mortar. After going up and down every single aisle twice and not being asked if I needed any help by a single employee, I hopped in line at the front to see if someone could look the part up for me. Of course, they didn't know what the hell I was inquiring. Basically it's two devices that you can put on particular places on your vehicle that will "whistle" a warning to wildlife such as deer, elk, and other large animals that you don't want to jump out in front of you as your traveling about a certain speed. It's been my experience that with them on my vehicles, nothing jumps out in front of me. I'm willing to keep trying this. Finally, between three employees they found one set of what may usually be referred to as "deer whistles" on the back wall somewhat hidden behind other random merchandise on a hanging clip strip. You're forewarned... this may not be the in-and-out expedition you were hoping for.
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May 2023 by G Taylor & the Operators
They do their job professionally. If you open your merchandise it will only return 20% of its value if it was the wrong part .
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May 2023 by Timothy Connell
Clerks don't seem to be very knowledgeable and lost when looking up parts for specific vehicle models. Not the friendliest.
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March 2023 by Kelley Hart
When I have a vehicle I go here for all my vehicle needs
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March 2023 by James Bigham
Good experience they got me out and on my way really fast! I would recommend them to anyone looking for auto parts in the future that asks my advice on where to go?Honestly your employees deserve the thanks not me they did what they didn't have to I mean an auto parts store won't name names but when I called to get a quote on price and avail the phone kept getting hung up when I call your store yeah I might have to be put on hold but at least I know I'll be answered, your employees don't have to help as much or assist as good or be as polite as they did they had no idea I (a normal guy who appreciates helpfulness such as theirs) would be reviewing their performance. They deserve the thanks not me! I just needed parts without problems!
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February 2023 by Amir Jackson
Horrible !!! Horrible !! I have never been treated so horribly!!! Not one single employee asked could they help me nor acknowledged me all employees just walk past me as if i didn’t matter I will NEVER spend my money at this location !!!!
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November 2022 by Jeremy Zamora
Very nice staff and very helpful. They seem a little short staffed but I am still happy to have the workers there. It's always so packed that I feel bad for the workers sometimes but I am a loyal AutoZone customer. I will always continue to get my fluids and sockets, spark plugs, brake pads, and cleaning products for my car and truck.
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September 2022 by el tuyo
Went in to pick up some items and it was not busy around this hour. Grabbed my items and stood at the counter ready to pay along with another gentleman behind me with hands full. We stood there a good 10 minutes waiting to get checked out. An employee checked someone out and proceeded to walk off while still waiting to be checked out. Employee comes up asked me if I found all ok and said yes other than waiting 10 minutes and he started going off. Randy Steddum, Commercial Manager, was very unprofessional in his title that he holds. Started mouthing off and being very rude and telling us to get out! Being in the retail/customer service industry myself for over 30 years, his behavior was not acceptable and professional none whatsoever!
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September 2022 by Mike Blythe
This place has absolutely terrible service... I special ordered a part and asked the person at the register about the part.... he asked the manager if the part was in and she told him that " we could f@#$ing wait until she's ready to check the delivery in.... the store is in horrible shape
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August 2022 by princessarelie
Excellent customer service, Store Manager & Thomas went above & beyond for us. Cordial & great turn around time for parts.