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August 2024 by Teri Walston
We were driving across country when our alternator went out. No auto parts store in town had the part in stock and being after five, most auto repair shops were closed. With that said we saw on Google that Sam’s automotive was still open. He answered our call and within the hour was driving to Albuquerque (4 hour roundtrip) to get the part. He arrived at our hotel and in record time had it up and running just before 1:00 am Never asked for money up front and didn’t charge extra for the middle of the night repair! Sam is a complete pro and knows his stuff!! We will always refer anyone traveling through New Mexico to him. Thank you again, our dream roadtrip didn’t miss a beat because of you!!
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July 2024 by Holly Nickell
So thankful for this shop! We were driving across county with our kids and had a wheel bearing and brakes go out. He came to our hotel and had us back on the road in a short time. Truck made it back to Texas and we appreciated it so much. If I could give 10 stars I would. Good work reasonable priced. Thanks again for saving us!
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April 2024 by Dave L
Traveling from Phoenix to Minnesota had issues with oil dripping and smoking on the engine area. Owner looked at it did some repairs and we are off again.
Very nice guy and service would certainly recommend.
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October 2023 by Myron Malone
Great customer service ?
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October 2023 by Ed O
This place didn't clinch me any work on my vehicle because they were so called busy yet I
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July 2023 by Google user
I am grateful for PJ and the crew of Tandy's. I absolutely love the communication that was just a phone call away. They kept me updated and fixed my vehicle in a timely manner. They didn't hesitate to inform me with what needed to be fixed. Now that I have my vehicle back. I am driving with confidence and security. I definitely will and now letting anyone who needs work on their vehicle suggesting them to you all :) Thank You again. Much appreciated
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July 2023 by Adrianna Yazzie
I am grateful for PJ and the crew of Tandy's. I absolutely love the communication that was just a phone call away. They kept me updated and fixed my vehicle in a timely manner. They didn't hesitate to inform me with what needed to be fixed. Now that I have my vehicle back. I am driving with confidence and security. I definitely will and now letting anyone who needs work on their vehicle suggesting them to you all :) Thank You again. Much appreciated
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February 2023 by E D
This place didn't clinch me any work on my vehicle because they were so called busy yet I
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October 2022 by Brandon Nelson
Mechanic knew his stuff
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June 2022 by Alfreda Lee
What a nightmare. About $2500 into this, and my vehicle still did not get fixed. Taking my vehicle to another shop. Further, why did the business not accept card payments?Services: Auto engine diagnostic
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May 2022 by Kamel Alboaouh
first, they are overpriced!they told me a flex-exhaust pipe is about $140, excluding labor... then, I asked him to show it for me... it turns out the same flex-pipe is sold on ebay for $45second, they told me there is no guarantee after they completed the job (aha) ... two days later I realized why they tricked me ... because the exhaust pipe in my car start ringing like a bell! just two days after they replaced the flex-pipe.generally,.... I would never go back to this place AL ALL.. RUN AWAY... simple job like replacing flex-exhaust pipe shouldn't be agonizing at all
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March 2022 by Tiffany Thomas
PJ did a very good job on fixing my ride. No complaints and no issues while business was being conducted. He was very helpful and communicative about what was going on with my Durango. I will definitely be going here for future work. Thank you again for your speedy service.Service: Auto engine diagnostic
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February 2022 by Maddie
First of all I actually was positive that this shop could handle my transmission work. The shop owner was not clear on the phone that he wanted a cash transaction and that was a major deal breaker for me. Shop owner could have avoided a lot of wasted time and effort if he could convey the limitations of his shop on the initial discussion/first phone call and to clearly explain to prospective customer that it’s going to be a cash deal! Especially if it’s going to cost over $3000 in cash. Wow I am definitely disappointed in the shops inability to explain things clearly when it comes cash only transactions and that if he could not fix a transmission let the customer know on the initial discussion. I explained the transmission was burnt out so I didn’t think he was going to do a diagnostics check-transmission burnt jut is pretty obvious to a driver anyway though it was not needed for a quote-but whatever.At any rate I do not recommend for major shop work just mufflers and such-I should have known but oh well lesson learned on my part. Hopefully the owner will also slow down his explanations because while I was waiting to pay (I do not know if he realizes he talks fast), in the middle of my transaction to pay for the work, he got up and left the computer terminal to help another older customers whom the clerk was helping-he left without notification. I heard and watch him explain things so fast I hope that couple are getting a better transaction than I did at this shop.Maybe slow down and complete a transaction with one customer before abruptly leaving to do something else or notify the customer the clerk will finish the transaction.I had to return a second time to complete a payment because the clerk was not aware the owner did not finish the work order in the computer… which I never received a work order document on because he could not find it. Just seemed the shop was disorganized and I’ll just say this: we all have our own priorities and other commitments daily so don’t waste the customer’s time if you as the owner are unable to take on a job or need to do cash only - explain that upfront on the initial discussion/ first phone call-this way customers will have a better informed decision.#customerservice #gallup #NM
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August 2021 by Amy Ramos
Bought in my vehicle to have my catalytic converter check and replaced..did a good job
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July 2021 by Glen A Mears
Mechanic that knows his stuff and talks to you as a human when explaining his process to determine what's wrong with your car.
