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March 2024 by Carrie Smiiith
Best customer service I had last month in Gallup NM. Thank you so much Shanika my dear. You have bless day n keep up your best customer services. Normally go to Farmington NM they are very rude there and they don't help you like Gallup NM.
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October 2023 by Melanie Chico
I love Sally's, but a rude worker checked us out during a quick stop there. Her snarky and rude attitude wasn't necessary at all. I would rather drive to Albuquerque for a Sally's store there than to go back and have to deal with rude employees.
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August 2023 by Vesta Kiyite
Normally we don’t have any problem going in, however recently every-time we have came in, they’re constantly watching over us and asking multiple times if we’re okay or need help, standing in the same lane and side eyeing.I understand the need to watch over to make sure there’s no products being stolen but I would’ve at least hoped they would recognize regulars so it would be so weird and uncomfortable being watched like that,I work at Starbucks and I get the whole customer service and experience thing but this is obviously only for stolen product prevention only and it’s really unfortunate because it just feels very overstepping. Also they are kinda rude with how they approach and ask when you’re finished.
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October 2022 by Veronica Nations
They had product with wrong prices.Refused to give adjust price. Bad management. ?
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April 2022 by Pearlene Eagle-Claw
Unhappy, I was told to bring my receipt for exchange. Other places look up receipt by phone number. The lady insisted that I present a receipt and look for it in my email. Poor customer service. Not buying supplies there anymore.
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March 2022 by Kayla Brown
Saw the manager vaping in the store?!?? GROSSSSSS!!!! Get a better selection of workers!!!!!
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February 2022 by Ashley Lopez
Great products when they are in stock! As far as customer service? Unfortunately the new manager and her employees need more training in that. I would recommend Albuquerque stores.
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February 2022 by Alyssa Grant
Worst experience ever! All the staff does is stand up front and gossips! Then gets upset when they have to check you out? RIDICULOUS!!
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January 2022 by Ali C.
The lady today Sass, is always helpful. Had a few issues with other employees not knowing what they are doing. Also it's nice to feel comfortable when asking questions.
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August 2021 by Kerr Bear
Great staff is very helpful and good customer service.
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July 2021 by Heather Bowie
Management here is redundant! So disrespectful! If you're going to call me for a job interview at least keep your word instead of wasting my time!
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April 2021 by Alicia Cole
The lady today Sass, is always helpful. Had a few issues with other employees not knowing what they are doing. Also it's nice to feel comfortable when asking questions.
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April 2021 by Lila Gomez
Jus wanted to say I’m so glad the manager Sassy is back here in the Gallup store, she has great customer skills and always tried to either have what I needed or when it did come in she’d give me a call...when she was on leave sometimes they didn’t have things or at times so if the workers jus seemed lost...so glad your back Sassy ??
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August 2019 by Thomasita sandoval
Service sucks, only place in town that carries the products I need..
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July 2019 by Gloria Yazzie
Sally's in Gallup is "hit n miss" sometimes they have what you need...they aren't consistent in keeping items on hand...Customer Service is the same thing...Some days they're nice...other day's..You better go else where..?
