O'Reilly Auto Parts is known for its great customer service, with teams described as very helpful, friendly, and eager to help. Employees frequently go above and beyond, assisting with tasks like installing wiper blades and helping resolve part issues under warranty. They are excellent at finding needed parts and offering good suggestions. In exceptional cases, staff have taken significant time to perform mechanical assistance, such as fixing a broken gas door latch, demonstrating a willingness to help without expectation of anything in return. Customers express being extremely grateful for this dedicated and helpful service.
I broke down right in front of the store and I'm dam glad it's there
March 2024
Great customer service!!! I was passing through and the team was very helpful and even helped with installing wiper blades. Thank you!
December 2023
Aaron was super helpful in getting my issue resolved with prior part purchases covered under warranty. 2 hour drive to this auto parts store and treated with great customer service. Thank you
