-
February 2024 by Cheryl Spears
Shady ! I took my vehicle there and they gave me a price, an hour later they tell me more money. I had to pay $400. if i wanted my vehicle back. I had no choice but to have them work on my vehicle. And I still have the problem!!!
-
January 2024 by Danny Shipley
??? Great staff….and great service…. Very much appreciated ???
-
January 2024 by Noelle Cuevas
This place is great the owner is so nice well the owner is my auntie they host christmas party's every year the service is great would go again ❤️
-
January 2024 by Jenny Esau
Wonderful, prompt service. Great rates! Thanks a lot JN JA Autos! I’d give it more stars if I could!
-
January 2024 by Joel Swan
I would love to give JA JA Auto's a better than 5 star review if I could. I was traveling cross country with my travel trailer in tow when my entire manual transmission broke, clutch and main cylinder. I pulled into JN's shop an hour before they closed for the day, hoping to just ask if I could get in the next day for a diagnosis. They got me checked in and started diagnosing the truck, and even had parts delivered and started work before they stopped for the day. They were very kind, and as important, more than fair in both pricing and all aspects of their mechanical and customer service.They graciously let me park my trailer in their lot, and went so far as to unhitch it from the truck and set it up on blocks before I could even start or ask.Throughout the process, they kept me informed of the progress and showed me issues that they had because of the age of my vehicle and the fact that there was lots of rust (I live in Wisconsin/winter salt/accelerated rusting). And yet, they worked efficiently and fast to get me back on the road in less than 2 days for the major repair. THANK YOU, all of you!
-
January 2024 by Noah Cuevas
The best Auto Place ever. The owner Is very nice in fact she’s my aunty Very fast the price is somewhat Low. And then sometimes they host a Christmasmas party Last year I came and got some presents So you may want to go to this auto place
-
December 2023 by Tonya
When I limped out of this repair shop with my rv after them replacing spark plugs and a $350 bill. Engine light still flashing. I was told my transmission was bad.Thank God I didn't listen.Found Foreign Speciality auto replaced the part and I was back on the road in an hr. for $105 with tax for labor.6 hrs later, I arrived at my destination.The only reason I gave 2 stars bc they were friendly and seemed trustworthy.
-
November 2023 by Jane Grangroth
Just go to JN-JA Auto!! They are amazing! Friendly, courteous, affordable and quick! All the best qualities! We were on our way from AZ to TX and our van started leaking fluid and smoking. Looked up local mechanics and JN-JA came up with some pretty good reviews, and for a reason. I was skeptical but we didn't have many options and it was early Saturday morning so we waited an hour for them to open. We were In and out , all fixed up in 2 hours at a very affordable price. Totally worth it!
-
October 2023 by Steven C
Our truck broke down while passing through Gallup and JN JA came to the rescue. The communication was excellent, the pricing was fair, and the staff was always courteous. Thank you for helping us make it to our next destination.
-
October 2023 by Laura O.
Helped me out on a holiday during bad weather after an accident. Was just driving through, had pre-planned this town as my stop for the night, and got rear ended in bad weather, 20 min from town. Police escorted me to the hotel because the car seemed drivable. I was hoping I could get it back to my home in LA so I could deal with it there, but wanted to be sure, and the next day, they checked it out, put a board over my busted rear window, and made sure it was safe for me to travel.
-
September 2023 by Scott Weems
Great experience treated us like family very professional thank u so much are breaks went out and was seen and serviced in an hour thank u
-
August 2023 by Makana Wigglesworth
Trucks brakes seized up on a road trip passing through. Ended up need much more than brakes from what I was looking at. Got it towed to the shop and got quoted a very fair price. 4 hours later my truck is ready to finish the road trip! These guys are the best in the area!Services: Steering & suspension repair
-
August 2023 by Kate DeWald
We were very happy with the service they offered. JN JA got us in right away and repaired within 3 hours.
-
August 2023 by Roderick Richards
Our vehicle went down while we was passing through and they went out of their way to get us back on the road me and my wife are very appreciative for the work they put into getting us back up and going if you're ever in Gallup New Mexico and have car trouble take your vehicle to them because they'll get you back on the road. They did a water pump, thermostat, and the timing system, even did a oil change at no charge for a great price.Thanks JN JA AutoServices: Engine repair
-
August 2023 by Marie Chafin
My husband and I broke down in Gallup New Mexico, late on a Saturday we took our car to Firestone Sunday thinking problem would be fixed but it has not been. So we took it to jnja auto. They took there time figured out what was wrong even came to our hotel room to explain everything to us. Being broken down put a hole in our pockets and were even willing to let us make payments. Thank you guys so much we appreciate you!!!
