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February 2024 by Marc Hillis
The first time I went, service was quick. That's why I went back the second time.... My son's vehicle has been there over a month. Can't say I'm happy about this and the cost is HIGH! Have had only one call back and that was yesterday. I will probably find another place for the future once this ordeal is over.
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February 2024 by randal davidson
Tried charging me $1063.00 to replace one strut.
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January 2024 by Zach Harvey
The best service I’ve ever had. I had a blow out just west of Grants and Milan, New Mexico. I called and asked if they had any tires in stock and they had 1. I had to drive just over 50 miles on a spare, but they stayed open for me and got my tire replaced in 20 minutes! I definitely recommend this place!
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January 2024 by Ethan George
Takes 2+ hours, drop off and hangout at the nearby sports bar, you’ll sober up by the time they’re done.
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January 2024 by MissWolf Moon
My boyfriend Josh got stuck and the tire blew. We put the spare on and came n to Gallup. Then the spare came off the rim. We made it to Goodyear in Gallup and we got a tire! Awesome 30 minutes, the girl put the tire on, we paid, and we're back on the road! Thank you so much Goodyear!! Everywhere else was telling us a waiting list, make an appointment and when I call else where they don't have the tire size in stock! You save our bacon this winter! Adventures of Josh and Lucy is back on HWY 602!
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January 2024 by Cat M.
They're amazing! Saved me when I got a flat tire on a road trip, had me in and out with new tires in no time!
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December 2023 by Nicole Schupp
Excellent customer service. We were driving back to Texas a year ago from Arizona, and we ran over something in the dark shortly after entering New Mexico, which blew out one of our rear tires. With 30 minutes until they closed, they replaced our tire and got us back on the road when other shops nearby said we’d have to wait until morning. Definitely recommend
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August 2023 by Jenny T.
Last winter my starter went out. I initially thought it was just a dead battery, so I called Goodyear to see if someone could come jump me and I'd get a new battery. The folks at Goodyear were kind and understanding and sent a tow-truck to pick up my car. They had the starter replaced within a few hours. Then last week I had a very flat rear tire. I called Goodyear and was told to bring it in, which I did. I mentioned that I've recently had foot surgery and couldn't walk all the way home so a team-member drove me home (I live very close) and picked me up when my car was ready. Everyone at Goodyear was so helpful and nice; I'll take my car there for everything it needs. Thank you so much Goodyear! You have a customer for life!
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August 2023 by Reggie Thompson
Serviced is ridiculous, no communication, wait time is tooooo long. Appointment times was not and isnt acknowledged. So i suggest you go next door to fire stone. Where I was greeted at the door, Friendly, quick service.
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July 2023 by Contessa H.
I was on a big road trip when I got a flat tire over the holiday weekend. Other shops never returned my call and I'm so glad I found this Goodyear! Delfred stayed late for me and made sure I was fully ready to get back on the road! Very friendly, informational, and reasonably priced!
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July 2023 by Name Name
I was traveling from Flagstaff, AZ and noticed my front wheel alignment was very bad after the extremely rough I-40 drive. I called while I was still on the freeway and Delfred said to bring in my car. The shop mechanics did an excellent wheel alignment job within an hour and at a reasonable price. Thank you for the excellent wheel alignment service!
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July 2023 by Anthony Salgren
My family and I were traveling from Texas to California and I noticed I had a tire issue right at closing time. These guys stayed late to make sure we were good to continue our trip even after hours on a Saturday. I would recommend them to everyone call them before you go to the wrong shop!
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July 2023 by Dan Arendsen
Just went here for the first time this past week and will never go back. I scheduled an appointment online for 4 new tires at 9am. Got a confirmation email and everything. Went in at 9am to find they didn’t have me scheduled and didn’t get the tires in that I had ordered for my appointment. The only option was to use what they had in stock, which was $300 more than my appointment confirmation said I would pay. The person I spoke with did nothing to help the situation, said I could either take the expensive tires or schedule another appointment when the tires I ordered did finally come in 2 weeks later.
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July 2023 by Deanna Crask
These people have bent over backward to help me out. When I blew a tire, they worked after hours to get me home. When I had engine problems and my car dealership couldn't get me in for 2+ weeks, they got me in on the same day and fixed the problem.
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May 2023 by Liz Quimayousie
Definitely a place to come to for vehicle maintenance! The staff is extremely helpful and beyond patient and kind! Especially the service manager Delfred! Extremely satisfied with the customer service and the maintenance!
