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December 2023 by Ted Montoya
Great people very knowledgeable
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December 2023 by Debora Strong
We have been trying to talk to a person through their customer service line for days. When it gets to the option to speak to a representative, it switches to a message that it isn’t an option. It is frustrating. I can’t find a different number except the one for all branches across the state.
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October 2023 by Betty Sutliff
Being of a generation that is not terribly tech savvy, I get very stuck at times! I had been locked out of my FFCU phone app for quite some time and was unable to make mobile deposits, check balances or any number of other services. I stopped by my local branch on Aztec in Gallup and got amazing service from a young man named Darin B! In just a few minutes he had my mobile app up and going again, even giving tips to make my life easier. Darin was polite, helpful, funny, efficient and provided excellent customer service! We have been FFCU members for years and have multiple accounts and lines. I hope Darin is available next time I am stuck! Thank you, Darin. You are greatly appreciated.?
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October 2023 by moonrock icky
Very welcoming and helpful staff. Never have to worry about long lines.
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October 2023 by Krystal Plummer
Excellent customer service.
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September 2023 by KnightGamesX1
Very helpful with information and was able to learn more about certain info, I will be recommending this place to others!
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September 2023 by fran
kelly ann was super helpful and friendly!!
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September 2023 by Alexsis Keith
Can only transfer a max of $5,000 per month using online banking. A supervisor told me I could also call customer service if I need to transfer more than that, but when I did, they told me it's not possible. I keep getting different answers from different employees. This bank is so inconvenient to work with.
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July 2023 by Lemuel Smith
5 stars for brand management Micheal thanks dude
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July 2023 by Del Taco 1205
Leann was super nice and the service was fast!
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July 2023 by Genesis Tom
Very friendly love this bank!
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February 2023 by Benjamin Chee
Did a awesome JOB .
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September 2022 by Lawrence Loretto
A very good place to bank. Nice employees at both Gallup branches as well as the Zuni branch.
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July 2022 by Hevil Nine
If you're going to open an account here: USE A BURNER NUMBERImmediately after opening an account I get robo calls and scam calls.USE A BURNER NUMBERThey sold my number right away and now I get annoying calls at hours when I need to be asleep!USE A BURNER NUMBERThink twice before banking with them. Shameful. Gross. Annoying. Inconsiderate. Unprofessional. Deceitful. And many more!
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May 2022 by Adrian Pete
Very fast and courteous. Always feel welcomed when I show up.
