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December 2023 by Frances Timmermans
Best post office, the people that work there are so nice, friendly, and happy to help. Appreciate how helpful they were to me during my stay in Flora Vista :)
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October 2022 by Shanda Akin
What a great experience. A young woman helped me this morning with some first class envelopes. Elizabeth was very knowledgeable, informative, and polite.
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April 2022 by Sarah Megan
I am so tired of being treated like an inconvenience and annoyance by all the post offices in the area, but this location has been the worst. I spend a lot of money with the post office, I'm not unpleasant to them and do try to understand and respect their procedure. I won't visit this location again, unfortunately. Apparently the USPS does not take pride in costumer service skills in their employees. To work at the counter, it's best to be rude and talk to people like they're stupid.
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March 2022 by Stella C.
I am so tired of being treated like an inconvenience and annoyance by all the post offices in the area, but this location has been the worst. I dropped off some packeges this week and was scolded by the woman at the counter because we "jammed up the box" outside by mistakenly dropping a package into it over the weekend. Perhaps adding other drop box outside would be helpful since gets full and "jams up" so quickly. I spend a lot of money with the post office, I'm not unpleasant to them and do try to understand and respect their procedure, and I will certainly never put anything in the outside drop box again in case someone else needs the space in the there. I won't visit this location again, unfortunately. Apparently the USPS does not take pride in costumer service skills in their employees. To work at the counter, it's best to be rude and talk to people like they're stupid.
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October 2021 by Gene Walter
Poor and uncareing service.
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February 2021 by Delvin Paul
Horrible service. Moved from out of state & thought smaller location might have better service for the locals but no. That isn't the case at all. Rates are not what they say. Until your card is charged. Very rude service. My wife came out crying because of how she was treated. When asked she asked for supervisor. The person who has been helping her. Carla or Carol is the name. Payed $60 to renew a day before last incident. They will not give her full refund even a day later. So now we wait and have to go through the trouble to forward our mail to a new box after services up. We already are forwarding mail from out of state so now it's just a mess & wish we would have done to the main Farmington post office. Don't waste your time money or extra kindness because you will not get even mutual respect back.
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May 2020 by Danny Harvey
Had a package delivered. Lady behind the counter said yes we have your package but we are too busy. That she couldn't go get it, as she leaned on the counter. I was the only customer in the post office.
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January 2020 by J L
Vindictive, held mail from me after I had a complaint. Didn’t let me have it or packages tel I updated my info in person. Told me I couldn’t download the form and that they where not connected to the USPS online. Told me that I had to update my info because I had been using my box for ten years. I found a small window of time to get in there in person witch was an Inconvenience because they close at 4pm. Then when they gave my mail to me they held some packages back. I went in about 3:50pm and the packages they kept became available at 4:01pm. They close at 4pm I didn’t even have a chance to get out of the building.
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January 2020 by J L.
Vindictive, held mail from me after I had a complaint. Didn't let me have it or packages tel I updated my info in person. Told me I couldn't download the form and that they where not connected to the USPS online. Told me that I had to update my info because I had been using my box for ten years. I found a small window of time to get in there in person witch was an Inconvenience because they close at 4pm. Then when they gave my mail to me they held some packages back. I went in about 3:50pm and the packages they kept became available at 4:01pm. They close at 4pm I didn't even have a chance to get out of the building. It's is obvious retaliation very unprofessional and borderline Illegal.
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January 2020 by Anderson Avery
I came in and usually I avoid this location because the customer service isn’t there but I was short on time and it was convenient. I went in she told me my the base rate would be $7 and some change and I said let’s go that. When I finished the transaction I ended up paying $10 and some change and I asked her I thought you said it was going to be the other amount she completely ignored my question and handed me my receipt and said have a good day. Since I was richer I didn’t have time to dispute it any more but next time I’ll go to my regular post office. I should have known better but that’s the price I pay.
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January 2018 by Mick Ferrari
The woman behind the counter was very pushy and rude today. She actually told me she needed me to just leave my stuff alone (my every move has to be to her liking apparently), and that she had a million things to do. I gathered up the package I was trying to mail and left. She was shouting orders at me as I exited the building. This is the second time she has been very impatient with me. When I drove to Aztec to mail my package I was told that the woman I described was the Post MIstress at Flora Vista? Deb Ferrari
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May 2017 by Marcy Young
Its a post office
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April 2017 by Roger Altum
The young girl who works there is rude and snotty, i try not to deal with her, i don't know if its because i am old or male maybe i remind her of someone she dislikes, she acts like i am bothering her from her busy day when i need stamps or something, she acts hostile toi me, and i really don't like it, i brought my little dog one day she yells that i cannot bring dogs into the post office, i am seriously thinking of either closing my box or movie to another post office, Aztec people are always friendly
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December 2016 by Wendy Taylor
I love this post office, always friendly and helpful!!
